Customer Service Representative

Our client, a healthcare-focused organization, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the support staff assisting patients, caregivers, and healthcare providers. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a customer-focused attitude, which will align successfully in the organization. Job Title: Customer Service Representative Location: Louisville, KY Pay Range: $15 - $17 What's the Job? Handle inbound and outbound phone calls to/from patients, caregivers, and providers. Provide appropriate customer service and an effortless experience to the caller. Provide accurate information to the caller. Process refills and schedule shipments for patients or providers. Resolve the callers' needs and provide appropriate follow-up and next steps. What's Needed? Reliable transportation and ability to commute to Louisville, KY. Minimum of 1 year call center experience preferred. Ability to obtain Pharmacy Board Technician Registration before or on the first day of employment. Excellent interpersonal communication skills and problem-solving abilities. Proficiency with Microsoft Office and typing 35+ WPM. What's in it for me? Potential for permanent employment after successful training completion. Hybrid work schedule with initial onsite training. Opportunity to work in a healthcare environment supporting vital services. Flexible work schedule after training. Possibility of career growth and development within the organization. Upon completion of waiting period consultants are eligible for: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Created: 2026-04-03