Office Supply Channel CSR

Job Description:We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Purpose:The Customer Service Representative (CSR) serves as the first point of contact for customers, providing exceptional support through phone, email, chat or in person.  This role is responsible for addressing customer inquiries, resolving issues promptly and efficiently, and ensuring a positive customer experience.  The CSR plays a vital role in maintaining customer satisfaction, loyalty, and retention by delivering high-quality service and upholding the company’s standards and values. This position is in the office, Monday through Friday. Responsibilities may include, but not limited to:Support our biggest customers with order processing and problem resolutionReview daily orders, ensuring accuracy and timelinessReview and process requests for mis-shipment and/or damaged productsCollaborate and communicate with company buyers regarding key supplier forecasts and orders.Assist customers with special orders, execute pricing quotesMain contact for customer inquiries and problem resolutionHigh level knowledge of Microsoft programs, with a specific focus in Microsoft Excel -must be able to create spreadsheets, perform lookups, create Marcos, create pivot tables, etc. Basic everyday computer skills – creating files and folders, filing electric communications, etc. Performs other related duties as assigned.Qualifications:High School Diploma/GED or Equivalent 6 - 12 months customer service in a Distribution center, Warehouse, Food Service and / or related area.6-12 months of basic Computer, Microsoft word programs.Company descriptionVistar customers are everywhere people work, play, and shop. Vistar is America’s leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what’s right, and giving back to the communities they serve.Awards and AccoladesPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Created: 2026-04-07