Intermodal Dispatcher

Position: Intermodal Dispatcher Pay Rate: $50k - $70k Job Description:The Intermodal Dispatcher is responsible for the planning, scheduling, and dispatching of our customer's freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the accurate delivery of goods in a timely fashion. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction. Core Responsibilities & Duties:Ability to multi-task and prioritize situations in a fast-paced environment (load-planning/dispatching)Communicate with drivers to prioritize loads, define routes, and set schedulesMonitor containers to prevent demurrage and storage feesProviding detailed instruction to various personnel via email and phoneAccepting & scheduling loads and providing excellent customer serviceMake routing decisions that satisfy customer expectations and company financial decisionsEnsure that shipping data is entered into the system timely and accuratelyOther duties as assigned Qualifications:Intermodal transportation experience strongly preferredSelf-motivated problem-solver with fervent desire to meet customer needs Strong verbal and written communication skills Desire for a long-term career with an industry leading company Ability to present and maintain a positive corporate image in a fast-paced environment Proactively establish and maintain effective working team relationships with all support departments Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc. Must be willing to work a flexible schedule Skills:The ideal candidate will possess a “can do” attitude with a “will do” work ethicMust have the ability to work in a fast-paced environmentAbility to communicate effectively with all levels of operationsGeneral computer skills - Microsoft Office, Outlook, AS400Excellent communication and problem-solving skillsForward Air is an Equal Opportunity employer.#L1-TW1#L1-Onsite   Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs We move freight, but we’re powered by people. Whether you’re in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life.  

Created: 2026-05-01