Director of Incident Management and Staff Training - ...

Description Job Title: Director of Incident Management and Staff Training - Several CountiesLocation: Berks, Carbon, Monroe, Luzerne, and Schuylkill CountiesEmployment Type: Full-timeSalary: $65,000/yearDate Posted: 05-05-2026 About the RoleThe Incident Management Coordinator is responsible for overseeing incident management processes for individuals with intellectual disabilities, ensuring compliance with all regulatory requirements and timelines. This role focuses on analyzing incident data, managing reporting processes, and coordinating staff training initiatives to ensure adherence to standards. The position also leads training team coordination and content oversight while supporting organizational compliance with ODP regulations. Typical working hours are 8:00 AM to 4:30 PM, Monday through Friday. Responsibilities· Oversee incident management processes, ensuring all reports are completed accurately and within required timeframes· Analyze incident data to identify trends, risks, and areas for improvement· Ensure compliance with all applicable regulations related to incident management· Monitor and review incident reports for accuracy, completeness, and regulatory adherence· Coordinate and oversee staff training programs to ensure compliance with required standards· Assess training needs and ensure all staff receive appropriate and timely instruction· Lead and coordinate the training team, including scheduling and delivery of training sessions· Oversee development and maintenance of training content and materials· Ensure all training programs meet regulatory and organizational requirements· Maintain working knowledge of ODP regulations and apply them to daily operations· Collaborate with leadership to improve incident management systems and processes· Support continuous improvement initiatives related to safety, compliance, and staff development Required Qualifications· Bachelor’s degree and two (2) years of experience working directly with individuals with intellectual disabilities; OR· Associate degree or 60 credit hours and four (4) years of relevant experience· Experience with incident management, reporting, and compliance processes· Knowledge of training coordination and staff development practices· Familiarity with ODP regulations is preferred Compensation & BenefitsFull-time Employees:· Paid vacation days (increase with tenure)· Separate sick leave that rolls over annually· Up to 10 paid holidays*· Medical, dental, and vision insurance options· DailyPay – access your earnings without waiting for payday*· Training, development, and continuing education opportunities All Employees:· 401(k)· Free licensure supervision· Pet insurance· Employee Assistance Program (EAP)· Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment· Mileage reimbursement*· Cellphone stipend*(*Benefits may vary by state or county)Work LocationBerks, Carbon, Monroe, Luzerne, and Schuylkill CountiesEmployment TypeFull-timeHow to ApplyIf you are experienced in incident management and training coordination and are committed to supporting individuals with intellectual disabilities, click “Apply Now” to join Clarvida as an Incident Management Coordinator.About ClarvidaClarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.Learn more: other opportunities: Opportunity EmployerClarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.Fraud AlertClarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @ email addresses, notifications@, or verified LinkedIn profiles associated with Clarvida email accounts.KeywordsIncident Management, Intellectual Disabilities, ODP Regulations, Training Coordination, Compliance, Data Analysis, Staff Development, Human Services, Clarvida Careers 

Created: 2026-05-09