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Business Analyst Senior

Gentiva - Mooresville, NC

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Job Description

Overview: The Business Analyst Senior provides strategic leadership in business analysis, solution design, and enterprise‑level initiatives. Operating with full autonomy, this role defines analysis strategy, leads complex cross‑functional programs, and ensures alignment of technology solutions with organizational goals. The Business Analyst Senior serves as an expert consultant, mentor, and thought leader, driving standards, elevating analysis maturity, and influencing business and IT decision‑making. Essential Functions: Lead enterprise‑level, capital, or highly complex projects, defining analysis strategy, scope, delivery approach, and stakeholder engagementPartner with executive and senior leadership to shape business cases, define strategic requirements, and align technology investments with organizational prioritiesFacilitate complex workshops, decision sessions, and enterprise design discussions involving cross‑functional groupsCreate and oversee end‑to‑end requirements frameworks, including data models, process architecture, business capabilities, and solution roadmapsEvaluate enterprise impacts across systems, departments, workflows, and integrations; recommend scalable and sustainable solutionsPartner with architects and technical leaders to influence system design, integration strategy, and platform enhancementsGuide defect triage, risk mitigation, and cross‑team problem solving at the highest level of complexityProvide subject matter expertise for critical IT systems and products and high‑visibility issuesExecute test scripts, capture results, and validate outputs against expected outcomes.Lead UAT strategy, release planning, and enterprise readiness for major programsServe as a mentor to BA I and BA II team members; provide coaching on analysis techniques, documentation, communication, and stakeholder managementDrive improvements in analysis standards, templates, methodologies, and best practicesContribute to strategic planning, roadmap development, and long‑term technology evolutionBuild strong partnerships across business units, serving as a trusted advisor on process optimization and technology alignment About You: Specialized Knowledge/Skills:Expert‑level understanding of SDLC, enterprise systems, integrations, and data flowsAdvanced analytical, facilitation, and solution evaluation skillsAbility to influence senior leadership and guide strategic decisionsStrong leadership skills with proven ability to lead cross‑functional teamsExperience delivering enterprise‑wide or capital initiativesMastery of requirements engineering, process modeling, workflow design, and impact analysisAbility to mentor and develop BA team membersExceptional communication skills with the ability to translate across business and technical audiences Education/Experience:Bachelor’s degree in Informatics, Business, Information Technology, or Computer Science or a related field; equivalent experience or technical training may be considered. (Master’s preferred but not required)7 years of hands-on experience in business analysis, system support, including complex or enterprise level project work.Relevant certifications (preferred but not required): business analysis, product management, project management, or process improvement (e.g., BA certifications, CAPM, PMP, Lean Six Sigma)   License/Certification:Current automobile insurance and valid driver’s license. Training/Equipment:Ongoing professional development in strategic analysis, facilitation, and leadershipParticipation in roadmap discussions and industry learning opportunities We Offer: Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity.  Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece. Salary Range – $80,000 to $100,000 Full Time Employee Benefits:Medical, Dental, VisionWellness Program and Resources401k matchPTOFMLA, ADA and other federal and state required leavesShort/Long Term DisabilityHSA ContributionMileage or Fleet Car ProgramCell Phone Reimbursement (for eligible roles)Short Term Incentive (for eligible roles)Tuition Reimbursement Additional Full-Time Benefits:Medical, Dental, Vision InsuranceGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition AssistanceCompany-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Gentiva Our Company: At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Created: 2026-05-10

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