Collections Support Administrator - Bilingual (English/...
Austin Telco Federal Credit Union - Austin, TX
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Considering making an application for this job Check all the details in this job description, and then click on Apply.Description:Collections Support Administrator - Bilingual (English/Spanish) RequiredDepartment: Collections Reports To: AVP Collections Status: NonexemptAbout the Role:Are you fluent in English and Spanish and ready to play a key role in loan collections? We're seeking a Bilingual Collections Support Administrator to manage repossession and charge-off phases for delinquent loan accounts. You'll work closely with recovery agents, auctions, towing companies, and attorneys to ensure proper collateral liquidation while maintaining compliance with regulations.What You'll Do:Monitor & track loan accounts in repossession/charge-off phases. Communicate effectively in English and Spanish with vendors and members. Coordinate repossessions and loan recovery with external agencies. Ensure compliance with repossession policies and banking regulations. Process sale proceeds, deficiency balance letters, and insurance claims. Visit local auctions to evaluate repossessed vehicles and oversee liquidation.What We're Looking For:Education: High school diploma or GED required; a two-year business-related degree preferred. Experience: At least six months to one year in a bank or credit union. Language Skills: Fluency in English and Spanish is required. Skills: Strong attention to detail, problem-solving abilities, and excellent communication skills. Knowledge: Familiarity with laws regarding collections, repossessions, and bankruptcy preferred. Work Style: Able to work independently with accuracy and efficiency.Why Join Us?Supportive team culture with opportunities for professional growth. Hands-on experience in financial operations and loan recovery. Competitive salary & benefits to support your success.Requirements:Compensation details: 43000-52000 Yearly SalaryPI78213bff6daf-36310-37911944
Created: 2025-06-26