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Help Desk Technician

New River Valley Community Services - Blacksburg, VA

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Job Description

NRVCS has an opening in our IT department, and we are looking for a Help Desk Technician I! We rely on our IT team to ensure we have the tools necessary to preform our jobs, and help our community. This full-time position is responsible for providing telephone, email and walk-in support to agency employees in the use of agency technology. You will be subject to our competitive benefits package, generous PTO and a VRS membership. Come join the team and help us make the NRV a better place for everyone!The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.*Salary*Starting Salary- $38,241.39*Education/Experience Required** At least two years of relevant experience OR A combination of experience, education/training in lieu of a degree* Experience with Active Directory and Network Administration or other enterprise levels of support is preferred* Associates degree in Computer Science or Management Information Science is preferredJob Type: Full-timePay: From $38,815.00 per yearBenefits:* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Paid time off* Retirement plan* Vision insuranceSchedule:* Monday to FridayWork Location: In person

Created: 2025-07-09

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