2nd Shift - Logistics & Fulfillment Supervisor

Description:Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Whisker is the maker of Litter-Robot, Feeder-Robot, and . At Whisker, we believe pet parenthood can always get better.As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it's a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 700+ passionate team members. We work in person 4+ days a week.What You'll Do:The Logistics & Fulfillment Supervisor is responsible for the day-to-day operations of fulfilling customer orders, optimizing product flow, and supervising teams. The Logistics & Fulfillment Supervisor will work closely with the Warehouse & Distribution leadership team to meet all daily requirements and with senior leadership to make Whisker the employer of choice in our region.The work location for this position is the Caine Warehouse in Reeseville, WI. However, the training period will take place at the Whisker Warehouse in Juneau, WI.Essential Duties and Responsibilities:This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.Manages the day-to-day fulfillment activities, material handlers, pick & pack, inventory, and organization of the warehouseDevelops, tracks, and reports on key performance indicators (KPIs)Participates in and conducts forklift training and ensures safe utilization of equipmentDirectly and through hourly team leaders, directs the activities of team members working on one shift in order to achieve daily departmental goalsCoordinates with warehouses and vendorsInteracts with cross-functional departments such as Customer Service, Marketing, Omnichannel, and Accounting and with plant functions including Planning, Supply Chain, Manufacturing, Shipping, and ManagementEstablishes operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory currentConducts cycle counts and tracks inventory on a regular basisDevelops and enforces procedures to ensure accurate and timely fulfillment of wholesale and international orders, including pallet building and parcelProblem-solves errors to establish root causes and countermeasuresEstablishes warehouse best practices and protocols to achieve an efficient warehouseParticipates in the hiring process and helps train warehouse personnel and issues work assignments; plans for future hiringCompiles, analyzes, and reports on various aspects of obtaining, maintaining, and distributing inventoriesMaintains and applies knowledge of current policies, processes and regulationsMay be required to flex hours to support all areas of the businessWill perform additional responsibilities when requiredLeadership Responsibilities:Directly and through hourly team leaders, manage the activities of departments and team members working on one shift. Carry out supervisory responsibilities in accordance with Whisker policies and applicable laws. Responsibilities include interviewing, training, and hiring associates, planning, assigning, and directing work, appraising performance, addressing issues through coaching and discipline, and upholding safety and quality guidelines.Requirements:What You'll Bring:Bachelor's degree or equivalent years of experience in a manufacturing, warehouse, distribution, and/or logistics environment that included pick-and-pack and fulfillment enterprisesExperience shipping and/or receiving domestic and international ordersExperience operating manufacturing equipment such as sit-down and stand-up forklifts, pallet riders, and manual and/or electric pallet jacksMaintains confidentiality of proprietary informationDemonstrates strong attendance to lead by example and ensure team continuityAbility to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptionsHigh degree of initiative, self-motivation, and ability to motivate othersAbility to establish and maintain cooperative working relationships with Team Members and colleaguesBasic workers' compensation and insurance (property & casualty, equipment, etc.) knowledgeUnderstanding of behavior-based safety principlesComfortable with office pets (cats, dogs)Experience in implementing 5S, Lean, or continuous improvement practicesNot Required but Nice to Have!Experience working with SAP (ERP system)Experience working with FedEx, DHL, UPS, USPS, and/or third-party logistics partnersBenefits & Purrks:Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the "why", and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products"”plus a whole lot of extras. You will also be provided with:Premium Medical/Dental/Vision insurancePaid parental leaveWhisker Parents Program1 day "pawternity" leave for new pet adoptionPet Insurance discount401K matchFlexible spending accountsCompany-paid short-term disability and life insuranceEmployee Assistance Program (EAP)Generous paid time off14 Paid HolidaysTop of the line equipmentPet-friendly officeWhisker products and swagContinuing education SupportOn-site gym with PelotonReferral programStatement of Inclusivity:We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.#onsite1

Created: 2025-08-04