Detainee Support Officer

*Position/Title*: Detainee Support OfficerBelow covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.*Reports to:* Director of Field Programs*Location: *DHS Detention Center (Multiple U.S. Locations)*Employment Type:* Contract*Why Join Us?*As part of Atlas Management Services, you will be at the forefront of humanitarian immigration support, working directly with vulnerable populations to facilitate dignified and lawful repatriation. You'll join a mission-driven team that values compassion, operational excellence, and innovation in government services. This role offers competitive compensation, ongoing training, and the chance to impact lives across borders.*Overview:*We are seeking highly motivated and experienced former ICE agents, ERO agents, Border Patrol, CBP, or law enforcement professionals to join our team as Enrollment Officers. This role involves working within detention centers to effectively enroll detainees into eligible government programs. The successful candidate will utilize their law enforcement background to navigate complex environments, clearly communicate program details, and ensure accurate completion of enrollment processes.*Responsibilities** Conduct on-site visits to detention centers to enroll detainees into appropriate government programs.* Clearly explain eligibility criteria, benefits, and program requirements to detainees.* Ensure proper documentation and completion of enrollment forms with accuracy and confidentiality.* Collaborate closely with facility staff and management to maintain a secure, professional environment.* Maintain up-to-date knowledge of relevant government programs and policies.* Prepare detailed reports and maintain accurate records of enrollment activities.* Address any concerns or issues promptly, professionally, and in compliance with regulatory guidelines.*Qualifications & Experience** Prior experience as an ICE agent or law enforcement officer is mandatory.* Excellent communication, interpersonal, and conflict-resolution skills.* Demonstrated ability to navigate sensitive environments with discretion and professionalism.* Knowledge and understanding of federal and state government program requirements.* Proficiency with electronic record-keeping systems and data management tools.* Ability to travel regularly and work independently.* Strong understanding of U.S. immigration procedures and voluntary return processes.* High level of comfort with web-based data platforms and mobile digital systems.* Proven interpersonal communication and cultural competency skills.* Detail-oriented with strong organizational and time-management abilities.* Prior experience in a detention, field office, or consular setting preferred.* Fluency in English required; proficiency in Spanish, French, Arabic, or other common migrant languages is highly valued.*Requirements:*· Must pass background checks and security clearance procedures.· Valid driver's license and reliable transportation.*Preferred Skills:*· Multilingual capabilities, especially Spanish proficiency.· Familiarity with immigration processes and detainee support services.*Benefits:*· Competitive salary and benefits package.· Professional development and training opportunities.· Meaningful, impactful work within a supportive team environment.*Location:* - Positions available nationwide, depending on program requirements.*Application Instructions:* Interested applicants are encouraged to submit their resumes, cover letters, and relevant certifications._Atlas Management Services LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._Job Type: Full-timePay: $100,000.00 - $125,000.00 per yearBenefits:* Dental insurance* Health insurance* Paid time off* Parental leaveSchedule:* 8 hour shift* Monday to Friday* Weekends as neededWork Location: On the road

Created: 2025-08-12