General Operations Leader

Leadership OpportunityReady to make your application Please do read through the description at least once before clicking on Apply.Are you a natural-born leader with the skills to inspire and motivate others? We are seeking an experienced General Manager to join our team.Job Description:The ideal candidate will possess excellent leadership and communication skills, with the ability to build strong relationships with their team and customers. As a General Manager, you will be responsible for managing daily operations, leading by example, and driving sales growth through effective marketing and promotions strategies.Key Responsibilities:Manage day-to-day restaurant operations, including customer service, inventory management, and staff supervision.Develop and implement sales growth strategies, including marketing campaigns and promotional activities.Build and maintain positive relationships with team members, customers, and vendors.Conduct regular performance reviews and provide feedback to improve employee productivity and job satisfaction.Maintain high standards of quality, cleanliness, and safety in the restaurant.Required Skills and Qualifications:Previous leadership experience in retail, restaurant, or hospitality.Possesses an inspiring and motivating personality.Strong analytical skills and business acumen.Works well with others in a fun, fast-paced team environment.Prompt and professional.Benefits:Competitive base pay starting at $46K to $56K per year.Monthly bonus potential up to $500.Additional bonus potential up to $100 per week.Year-end bonuses over $10K.Employee referral bonuses.Site-referral bonuses.Other Perks:Health benefits.401k and 401K matching.Short and long-term disability.Flexible spending account.Life insurance.Paid time off.Paid training.Training and Development:We offer a comprehensive internal training program that will equip you with the skills and knowledge necessary to excel as a General Manager. Our training program includes eight weeks of paid training, during which you will learn all aspects of restaurant operations and gain hands-on experience in a supportive and dynamic environment.Why Choose Us?We are one of the largest, fastest-growing Dunkin' Franchise groups in the area, offering numerous opportunities for career advancement and personal growth. Our commitment to excellence and customer satisfaction has earned us a reputation as a top employer in the industry.Responsibilities Include:Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.Ensure brand standards, recipes, and systems are prepared and executed correctly and consistently.Create and maintain a guest-focused culture in the restaurant.Recruit, hire, onboard, and develop restaurant team members.Coach restaurant team members to drive sales, improve profitability, and guest satisfaction.Review guest feedback results and implement action plans to drive improvement.Execute new product rollouts, including training, marketing, and sampling.Control costs to help maximize profitability.Completion of regular restaurant inventory and financial reporting.Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards.Completion of vendor orders.Conduct self-assessments and corresponding action plans.Ensure restaurant budget is met as determined by Franchisee.Communicate restaurant priorities, goals, and results to restaurant team members.Able to perform all responsibilities of restaurant team members.Lead team meetings.Deliver training to restaurant team members.Plan, monitor, appraise, and review employee performance.],

Created: 2025-09-14