Executive Restaurant Operations Manager

Job DescriptionThe ideal candidate will be a highly motivated and results-driven professional with exceptional leadership skills, strategic thinking, and a passion for delivering exceptional guest experiences.The following information provides an overview of the skills, qualities, and qualifications needed for this role.They will oversee the daily operations of multiple Dunkin locations, including recruiting, hiring, onboarding, training, management development, managing budgets, and ensuring managers and crew members deliver outstanding guest service and execute applicable brand standards and procedures.This role requires a collaborative leader who can foster a positive work environment, drive sales growth, and maintain operational excellence while adhering to safety and security protocols.Develops and maintains relationships with team members, franchisees, and stakeholders to ensure effective communication and collaboration.Responsible for identifying and resolving conflicts in a constructive manner, seeking input from employees and supporting their growth and development.Required Skills and QualificationsBachelor's degree in Business Administration or related field, or equivalent experience.Proven track record of success in QSR management and multi-unit experience, with a focus on driving sales growth and improving operational efficiency.Strong leadership and coaching skills, with the ability to inspire and motivate teams to achieve exceptional results.Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, franchisees, and stakeholders.Able to analyze complex business problems, identify solutions, and implement changes that drive improved performance.Career BenefitsDunkin' offers a dynamic and supportive work environment, with opportunities for career advancement and professional growth. As a member of our team, you'll have access to:Comprehensive training programs to develop your skills and knowledge.Competitive compensation and benefits package, including health insurance, 401(k), and paid time off.Ongoing support and resources to help you succeed in your role.About UsDunkin' is a global leader in the quick-service restaurant industry, with a reputation for serving high-quality products and delivering exceptional guest experiences. We're committed to building a diverse and inclusive workplace culture, where everyone feels valued, respected, and empowered to succeed.

Created: 2025-09-17