Interface Specialist

Job Title: Interface LeadLike the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Duration: 6–12 months (initial contract; extensions possible) Location: 100 Hancock Street, Quincy, MA 02171 (Hybrid – in-office + work from home, accessible by public transport; no contractor parking)Education: Bachelor’s degree or higher in Business, IT, Healthcare Administration, or equivalent work experience.Required Tasks to be performed:Serve as the primary point of contact for 20+ external business partners and vendors for file exchange and API-based interface activities.Lead planning, design, implementation, and maintenance of MMIS interfaces (file-based and web service/API integrations).Gather and analyze interface requirements and technical specifications to ensure seamless data exchange.Manage end-to-end interface lifecycle (onboarding, change management, enhancements, testing, deployment, production support).Coordinate with internal cross-functional teams (technical, infrastructure, security, and business SMEs).Establish and enforce interface standards, formats, communication protocols, routing, and transport mechanisms.Monitor daily file exchanges and API transactions to ensure delivery, accuracy, and SLA compliance.Conduct root cause analysis and remediation of interface-related issues.Ensure secure data exchange (SSA, PHI, HIPAA compliance, state data privacy).Plan and conduct integration, regression, and UAT testing with partners.Manage communications for deployments, outages, upgrades, and incidents.Maintain interface documentation (specs, data mappings, flows, runbooks, support procedures).Collaborate with infrastructure on certificates, firewalls, VPNs, gateways, SFTP/API environments.Provide strategic recommendations for process improvement, automation, and efficiency.Mentor and provide technical leadership to analysts and support staff.Required Knowledge, Skills & Abilities (KSAs):10+ years IT experience with proven MMIS interface leadership and support.Deep technical knowledge of IT infrastructure, hosting environments, and integration standards.Extensive interface architecture/design/development experience.Strong understanding of SOAP/Web Services, XML, enterprise data exchange.Hands-on experience with secure file exchange protocols (SFTP, etc.).Skilled in writing requirements, design specs, and technical documentation.Proficient in SQL for data validation, analysis, and troubleshooting.Experience with API validation and testing tools (e.g., SoapUI).Knowledge of encryption standards, security protocols, and Unix/Linux.Strong healthcare/Medicaid/MMIS expertise with focus on interface design and transactional processing.

Created: 2025-09-22