Healthcare Enrollment Operations Specialist

Make an Impact in Education & Healthcare - Join a Team That Powers Enrollment Success!Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Healthcare Enrollment Operations SpecialistLocation: Grapevine, TX | Hybrid after 90 days (3 days onsite, 2 days remote)Compensation & Schedule• Up to $60,000 annually• Monday-Friday, 8:00 AM-5:00 PM CT• Full-time, W2MINIMUM QUALIFICATIONS• Bachelor's degree preferred (or equivalent experience in benefits, insurance, healthcare, or financial services operations)• 2+ years of experience in operations, systems support, benefits administration, or process improvement• MUST HAVE stellar job stability **(no more than 2 jobs in the past 6 years)**• Strong communication and problem-solving skills with the ability to resolve escalations quickly• Able to follow detailed processes and explain them clearly to othersROLE IMPACTThis position supports key enrollment and waiver operations for school-based healthcare programs while leveraging transferable skills from benefits, insurance, financial services, or compliance-driven operations. You'll help ensure systems are set up correctly, troubleshoot data issues, and improve processes that directly impact students, families, and partner organizations.Your work will play a central role in maintaining compliance, streamlining workflows, and improving the service experience during critical enrollment cycles. This is also a career-growth role, with opportunities to advance into client services, partner management, or leadership pathways.KEY RESPONSIBILITIES• Manage setup and updates for enrollment and waiver tools used by academic and partner clients• Collaborate across departments and occasionally with external partners to resolve service issues and escalations• Help test and launch new system features during project rollouts• Research and resolve data problems, including compliance and logic issues in the system• Suggest and help implement process improvements across programs and workflows• Contribute to internal guides, training resources, and occasionally lead trainings on system toolsCORE TOOLS & SYSTEMS• Microsoft Office Suite• Client and enrollment platforms (training provided)• Ticketing and tracking systems (e.g., Jira, Salesforce, ServiceNow, or similar CRM/case management platforms)• Excel reporting and data analysisPREFERRED SKILLS• Experience in education, healthcare enrollment, insurance services, or financial services operations• Familiarity with compliance-driven workflows and contract auditing• Prior involvement in cross-functional project rollouts or system testing• Experience creating documentation, FAQs, or training resourcesBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:

Created: 2025-09-23