Customer Service Representative

Location: Fully onsite in Laguna Woods, CA Apply (by clicking the relevant button) after checking through all the related job information below.Job Type: Temp-to-HireSchedule: Full Time, Monday - Friday 8am - 5pmPerks & Benefits:Competitive compensation & benefits packagesHealth, dental, and vision coverage401(k) plan with company matchMission-driven, collaborative work environmentOpportunities for career growth and comprehensive trainingKey Responsibilities:Respond promptly and courteously to high volume resident inquiries, both over the phone and face-to-face.Accurately collect and enter details into internal systems.Able to clearly convey information, document details, follow up on requests, and accept feedback in a collaborative environment.Manage sensitive or challenging conversations with tact and empathy.Partner with colleagues across departments to resolve concerns in a timely and efficient manner.Qualifications:High school diploma or equivalent required; Associate or Bachelor degree highly preferredIf you're excited to contribute to a meaningful mission and meet the qualifications above, please submit your resume today to be considered for this opportunity!All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Created: 2025-09-24