Appraisal Assignment Coordinator

Are you passionate about delivering exceptional customer service and building strong relationships? Join Opteon as an Assignment Coordinator, where you'll play a pivotal role in ensuring our clients and appraisers receive top-tier support in the appraisal process. If you thrive in a fast-paced environment, excel at organization, and have a knack for problem-solving, we want to hear from you!Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.About the RoleAs an Assignment Coordinator, you'll be at the heart of Opteon's commitment to industry-leading customer service. You'll work closely with clients and appraisers to place orders efficiently, ensuring every appraisal meets client needs and company standards. What You'll DoReview orders for completenessPlace orders with appraisers with urgencyMake informed assignment decisions based on market knowledge and client requirementsCommunicate effectively with clients and appraisers via system messages, email, and phoneBuild lasting relationships with appraisers, clients, and team members through respectful, detailed communicationFollow lender directives and adapt to changes to meet client expectationsManage risk by ensuring compliance with all documentation and communication standardsCollaborate across departments to deliver an exceptional customer experienceWhat We're Looking ForPrior experience: Experience is a must! If you have prior assignment experience working in the appraisal industry, you are who we are looking for.Attention to Detail: Precision is non-negotiable, even under heavy workloads.Critical Thinking & Problem Solving: Use logic and creativity to address client and appraiser needs while minimizing risks.Customer Service Excellence: A proven ability to understand and exceed client expectations.Time & Priority Management: Handle multiple priorities efficiently to meet daily goals.Communication Skills: Clear, concise, and professional written and verbal communication, with strong listening skills.Computer Proficiency: Comfortable with Microsoft Office (Outlook, Teams, Word, Excel) and quick to learn new platforms.Conflict Resolution: Skilled at navigating and resolving conflicts with appraisers and clients.Team Player: Ability to work independently and collaboratively to achieve department and company goals.Why Join Opteon?We are a high energy, open and collaborative company that is changing how real estate appraisals are done in the United States. We value flexibility, dedication and innovation. We believe in working across functions and groups to get things done. We are competitive and we want to win...and we want to do it together!What we do:Opteon is an international provider of valuation, advisory, and property services through innovative software solutions. With the company's 2019 expansion into the U.S., Opteon has invested heavily in the customization of its diverse range of technology-driven solutions proven to reduce time, increase quality, and minimize human error without eliminating human expertise. Opteon's U.S. sector is one of the fastest-growing nationwide appraisal firms and consists of more than 400 employees. Opteon was founded in 2005 and is recognized as the largest independent valuation professional services firm in Australia and New Zealand. | How to ApplyReady to join our team? Click Apply Now to submit your resume to be considered.

Created: 2025-09-24