Associate Marketplace Specialist

Description:Who We Are:RuffleButts + RuggedButts is a digitally native premium childrens apparel company founded in 2007 with a ruffle bloomer that has now grown to a full assortment of premium childrens apparel. Known for lasting quality, playful prints, and family-matching collections for the special moments of childhood, RuffleButts has quickly grown to annual revenue exceeding $40M. Our products can be found online at , , Amazon, select premium retailers such as Nordstrom, Neiman Marcus and hundreds of specialty retail locations around the globe. RuffleButts has been a Summit Park holding since 2020.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.What Were Looking For:We are seeking a Assocaite Marketplace Specialist to support the daily operations of our marketplace channels across Amazon US, Mexico, Canada, and EU, as well as Target, Nordstrom, and Bloomingdales. This role is task-driven and requires strong attention to detail, cross-functional communication, and hands-on execution to ensure account health, accurate catalog management, and smooth fulfillment. Training will be provided to ensure success in the role.To Summarize, You Will:Daily Amazon Seller Central US TasksEnsure buyer messages are answered by Customer ServiceCheck for FBM order backlogManage A-Z Claims and Chargeback ClaimsConduct Account Health Reviews for policy violationsMonitor Pricing Health and Buy Box statusScan site for orphaned products and manage stranded inventoryDaily Other Marketplace TasksCommunicate with fulfillment team regarding OOS or fulfillment issuesCheck account health (Order Defect Rate, Late Orders)Monitor Acenda issues (e.g., listing errors due to value changes)Manage Bazaarvoice Connect questions from customersAmazon EUPerform daily tasks across all seller accountsAssist with catalog and listing setupMaintain Amazon storefrontsCoordinate with RB team and Amazon EU teamPricing & PromotionsRun internal pricing (IPCs)Communicate promotions to marketplace teams (Target+ rep, Teika)Manage Best Deal and Lightning Deal pricing and inventory issues/resolutionsEnd-of-Life ProductsApply clearance pricing strategiesUnlist OOS products not returning in MP backendMaintain a clean and accurate catalogProduct SetupAssist with content gatheringSupport variation planningManage image links and storefront/creative implementationsEnsure compliance documentation is secured and submitted for Amazon approvalsTask-Driven ResponsibilitiesResolve one-off marketplace issues (e.g., unlisting/relisting after QC)Manage orphaned productsSubmit tasks to SAS for catalog attributes and variation movesFile cases for assistance when issues surfaceRequirements:Experience working on Amazon (Seller Central) or other key marketplace customers with knowledge of best practices, strategies, and toolsFamiliarity with Amazon Policies, Amazon Seller Central, Case creations and appeals, Listings compliance, Account Health reviews and overall Amazons Terms of Service (experience is a plus)Familiarity with Acenda, Target+, Nordstrom, or Bloomingdales marketplaces is a plusProficiency in Excel/Google Sheets for reporting and trackingStrong communication skills for cross-functional collaborationDetail-oriented with the ability to manage multiple tasks and prioritiesProblem-solving mindset to address catalog, fulfillment, and account issues quicklySuccess MetricsMaintain healthy account status across Amazon and partner marketplacesOwn site merchandising performance by achieving sales and margin targets, ensuring product presentation and content directly support financial goals.Timely resolution of claims, stranded inventory, and catalog issuesAccurate and on-time product setup and promotionsEffective cross-team communication and execution of marketplace initiativesTop Reasons to Work with UsCompetitive base compensation, paid vacation/holidays, health & dental benefits, and 401k + matching.Hybrid work environment, casual dress code.Potential for rapid growth/responsibility within our company.As a mature startup in the ecommerce space, the sky's the limit!Great collaborative, tight-knit team environment (that likes to have fun!)Our company was founded on the Golden Rule, and we have a culture centered around kindness, gratitude, and customer appreciationPIc5eb8788e41b-29952-38473112

Created: 2025-09-24