Customer Service Representative

Job Title: AGS - Customer Service Representative 1The following information provides an overview of the skills, qualities, and qualifications needed for this role.Location: 3004 Spring Industrial Drive Suite C Powder Springs GA 30127 (Onsite)Duration: 3-4 months possible permanent depending on needs of the businessPosition Type: Hourly contract Position (W2 only)Note: Schedule/ Remote Flexibility: -Onsite 5 days a week Work Hours: 8:00-4:30 Interview Process: Phone screen and in person interview if selected. Preferred Interview Times: Tuesday-Thursday 10:00-11:00; 1:00-3:00pm Team Size: 14 Purpose/ Mission of Team: any new projects coming up? Why would someone want to join your team? Upward mobility? -Opportunities for growth and development MANAGER INTAKE NOTES: Dispatch, administrative task, reporting. Job description: Dispatching emergency and non-emergency calls to technicians. Management of incomplete work orders and coordinating tech's returns. Updating customer with ETA's. Good communication skills required. 2 years of experience. Education and Experience requirement: Microsoft excelAbility to multi-task, organize, and prioritize work

Created: 2025-09-25