Director of Resident Services

Start a new career as a Director of Resident Services at Shorewood, an Assisted Living Community!Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Make a difference in someone's life every day.If you have a passion for serving and a desire to grow, we'd love to have you on our diverse team!Why Join Us?Meaningful Work:Help seniors in our community live their best livesCompetitive Pay:$50,000 - $58,000/year+ credit for experienceSchedule:Full-time M-F (8 AM - 5 PM)Supportive Team:We don't just focus on wellness with our residents; your wellness is also our priorityQuick Hiring:Apply today and hear back within 48 hoursWhat You'll Do:Serve as the primary customer service representative to residents and families.Working with the Care Team, assistingresidents with obtainingservices that best match their needs.Upon move-in, orient residents to the community.Track, prepare and implement all lease renewals and resident's service conferences.Ensure high customer satisfaction.What You'll Need:High school diploma or GED - Bachelor's Degree PreferredMinimum of one year experience in customer services, senior living communities , or hospitality services.Prior experience in social workor case management preferred.Prior marketing experience is helpful.Benefits Available to You:Health, dental and vision insurancePaid Time Off and Holiday PayVoluntary life and AD&DHealth Savings AccountLegal Shield401k (eligible to contribute after 30 days of employment)Nice Healthcare (virtual and in-home visits)Short & Long-term DisabilityCritical Life and Accident InsuranceLifeLock ID Theft w/ Norton Cyber SecurityPet InsuranceTo apply, please complete the required questionnaire. We accept applications on a rolling basis.We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the positions essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Powered by JazzHRPI2b06eeab69ca-29952-38636858

Created: 2025-09-25