Business Analyst - B2B Operations & Documentation (...

We're Hiring: Business Analyst - B2B Operations & Documentation (Korean Bilingual)Ready to make your application Please do read through the description at least once before clicking on Apply. Location: Englewood Cliffs, NJ (Onsite: Mon-Thu mandatory, Fri flexible) Contract Duration: 12 months Language Requirement: Bilingual - Korean & English (Read, Write, Speak)About the RoleWe're looking for a detail-oriented and bilingual Business Analyst to join our B2B CARE team. This role supports internal documentation, service planning, and operational tracking for a customer-facing business unit. You'll work closely with leadership and cross-functional teams to ensure smooth internal processes and accurate reporting.Key ResponsibilitiesAttend internal meetings, take notes, and summarize key points for leadershipCreate PowerPoint presentations, Word documents, and internal reportsTrack team activities and support CRM/backend operationsAssist in preparing business review materials and strategic documentationCollaborate with regional managers and support follow-up actions for B2B customersWhat We're Looking For3+ years of administrative/project support experience in B2B environmentsBilingual fluency in Korean and English (read/write/speak)Intermediate proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)Experience with Google Sheets; familiarity with Canva is a plusStrong organizational, multitasking, and documentation skillsBachelor's degree preferredWhy Join Us?Work closely with senior leadership and global HQ teamsBe part of a growing service department with a collaborative cultureOpportunity to contribute to strategic planning and process improvementInterview ProcessOne-on-one interview with Hiring ManagerPanel interview with Director

Created: 2025-09-25