Bilingual Customer Service Representative

  We have an opening for an experienced, bilingual, in-office, full-time Customer Service Representative. This important role is the first to connect with our customers and provide the high level of service that we're known for. Unete a nuestra mision para ayudarnos a servir a nuestros clientes de habla Hispana!Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.We offer extensive training, competitive pay, 8 holidays, paid time off and parental leave, free parking, a comprehensive health insurance program and an amazing match to our retirement plan.  Essential Duties and Responsibilities:· Communicate in both English and Spanish with customers verbally and in writing· Answer inbound customer calls and follow up on voicemails· Promote products, services, and maintenance plans· Schedule service, maintenance, and sales appointments· Make outbound calls· Monitor and reply to customer emails· Document customer concerns and resolution· Assist with customer mailings and related projects· Other duties as assigned· Scheduled first shift, M-F, in-office, with rotating Saturday morningsPI6ef5305b2ccc-30134-38647152

Created: 2025-09-26