Sr. Field Applications Specialist

Sr. Field Applications Specialist (REMOTE) Position TitleSr. Field Applications Specialist Reports ToChief Operating Officer Job OverviewThe Senior Field Applications Specialist will play a critical role in leading the successful technical implementation of Cleveland Diagnostics' IsoPSA IVD assay at customer laboratories. This senior-level role will serve as the technical lead during pre- and post-sale engagement, develop and refine implementation protocols, and provide best-in-class training and supportacross our expanding customer base. As the first hire in this function, this individual will be instrumental in developing foundational processes, documentation, and training modules for future application specialists. This position requires substantial travel (up to 80%) and close collaboration with CDx customers, as well as third-party diagnostic manufacturers (e.g., Roche), to troubleshoot and resolve implementation challenges.Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Essential Responsibilities and DutiesDesign and document the IsoPSA IVD implementation process, including SOPs for lab readiness assessment, equipment setup, training, QC integration, LIS configuration, and result reportingLead site qualification and readiness assessment for new customer labs in partnership with CDx Commercial teamsSchedule and execute IsoPSA implementations, serving as the primary technical lead on-siteDevelop training materials and programs for customer staff and internal team membersProvide post-implementation technical support, including issue resolution and system optimizationPartner with cross-functional teams (e.g., R&D, Quality, Regulatory) to drive continuous improvementBuild internal documentation and resources to support the scaling of the applications teamRepresent CDx at customer meetings, industry events, and product evaluations as neededDocument and maintain detailed installation, training, and troubleshooting logs in CRM (e.g., Salesforce)As team grows, may be responsible for managing other Application SpecialistsOther duties as assigned QualificationsBachelor's degree in chemical, biological, or clinical laboratory science required7+ years of clinical lab or field applications experience, ideally in molecular diagnostics or IVDMT(ASCP), MLS(ASCP), or equivalent certification strongly preferredProven experience leading technical implementation projects in regulated laboratory settingsExceptional customer-facing skills with a strong ability to manage sensitive conversations and complex troubleshooting in high-stakes environmentsDemonstrated ability to build technical programs from the ground up and support cross-functional teamsUnderstands and complies with good laboratory practices: safety, HIPAA, confidentiality & regulatory requirementsExcellent aptitude for troubleshooting laboratory equipmentAbility to travel extensively (up to 80%) including overnight stays and out-of-state visitsHighly proficient in LIS/LIMS systems, EMRs, Salesforce, and standard productivity software Work Environment / Physical RequirementsPosition requires extensive employee travel; ability to safely drive a vehicle and travel using appropriate and available mass and/or air transitWork will be varied between laboratory and office environments; ability to operate a computer and multitask across many software and telephonic communication channels several hours a dayPrimary activities are performed in the laboratory. Some activities are performed at a desk and include use of standard office equipment (computer, phone, photocopier, filing cabinets, etc.)Ability to frequently walk, stand, sit, kneel, climb stairs, and ability to lift up to 50# intermittentlyRequires use of personal protective equipment (PPE) when working laboratoriesRequires Hepatitis B vaccination or appropriate waiver (working with blood-based samples) ------------------Cleveland Diagnostics, Inc., is developing highly efficacious, lab-friendly, affordable diagnostics tests using proprietary technology to improve cancer diagnostics. Its portfolio of non-invasive diagnostics will be expanding from prostate cancer to breast cancer and lung cancer. We pride ourselves in fostering a family-focused, friendly, and flexible organization that places our employee's well-being and happiness as the primary reason for our success. Are you interested in building your career with a team of industry professionals while making a lasting impact to the lives of millions of people? Bring your talents to Cleveland Diagnostics. Cleveland Diagnostics offers an extremely robust benefits package which includes:100% Employer-paid medical for single coverage effective on your date of hire and 50% employer-paid medical for spouse/dependent coverage100% Employer-paid Dental & Vision for entire familyNo cost for employee coverage for Group Term Life, Short & Long Term Disability4% retirement contribution Employer matchIncentive Performance Plan & Stock Option Program & Commission (Sales Account Execs)Paid Family Leave ProgramGenerous PTO plan & holiday programFlexible work schedule & lucrative employee referral programSalary range may vary by work state/geographical region/territoryEasy to get to office location with newly built-out office spaceFree coffee, snacks and other goodies all day long Cleveland Diagnostics is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. EEO is the Law. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster on our careers page. Accommodations are available for applicants with disabilities. PI2a73fb2d1b4c-29952-38636840

Created: 2025-09-27