EXPERIENCED BDC MANAGER

RESPONSIBILITIES:Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.* Managing leads, appointments, and CRM data integrity* Supervising and training BDC staff to meet performance goals* Ensuring prompt, professional customer communication (phone, email, chat, text)* Coordinating with sales and service teams to maximize opportunities* Developing follow-up processes and campaigns to drive engagement * Tracking KPIs, generating reports, and optimizing lead conversionEXPERIENCE:* 1-3 years of experience in customer service, automotive, or internet sales preferred* High school diploma or equivalent* Some college or a degree in business, marketing, or a related field preferred* Strong computer proficiency (CRM systems, Excel, Outlook, etc.)* Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and Reynolds)* Excellent written and verbal communication skills* Highly organized with attention to detail* Ability to multitask and prioritize in a fast-paced environmentBENEFITS:* Competitive pay *Excellent benefits Medical/Dental/401k * Paid Vacation & More

Created: 2025-09-27