Help Desk Lead

SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members.If the following job requirements and experience match your skills, please ensure you apply promptly.Key Responsibilities and Qualifications:* The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity.* The Help Desk Team Lead will handle incoming emails and phone call from end users coming from various technical backgrounds.* The Help Desk Team Lead will be responsible for installing software and hardware for end users throughout the organization.* The Help Desk Team Lead will be responsible for maintaining computer software and hardware.* The Help Desk Team Lead will be responsible for maintaining peripherals.* The Help Desk Team Lead must have MS Office experience.Compensation and Benefits:The compensation for this position starts in the range of $65-80K. Insurance, and other benefit options that are offered include:Medical, Dental and VisionDisability InsuranceSupplemental Life InsuranceHealth Savings Account (HSA)Fixed Indemnity PlansVoluntary Benefits

Created: 2025-09-29