Customer Experience Associate - Beauty eCommerce

Customer Experience Associate - Beauty eCommercePompano Beach, Florida | In-Office | Evening ShiftsIncrease your chances of reaching the interview stage by reading the complete job description and applying promptly.Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.We're looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you've got strong communication skills and love making someone's day easier, this is a role where you'll shine. What You'll DoBe the first point of contact for customers via phone, email, and chatAnswer product and order questions with clarity and careTroubleshoot issues and work toward quick, positive solutionsKeep accurate notes of customer interactionsStay up-to-date on beauty brands and promotions so you can provide the best infoBring a positive, helpful vibe to every interaction What We're Looking ForStrong communicator (written & verbal) who's friendly and professionalOrganized, dependable, and able to multitask without losing focusComputer-savvy with solid typing skillsCalm under pressure and solution-orientedPrior customer service experience is a plus "” but not required if you've got the right energyInterest in beauty, skincare, or lifestyle brands = bonus points Hours & PayHiring mainly for evening shifts (3 PM - 11 PM)$20-$22 per hour, depending on experience & schedule flexibility What You'll GainReal experience in a fast-paced, growing eCommerce brandA supportive team that values your ideas and contributionsOpportunities to learn about beauty products and digital retailA company culture that's professional but never boring One More Thing...You don't need years of call center experience to succeed here "” just strong communication skills, a positive attitude, and the drive to learn. If you're dependable, organized, and want to build your career in customer experience, we'd love to meet you. Apply with your resume (or a short note about why this is the right fit).

Created: 2025-09-30