Customer Service Representative
Insight Global - Wayland, MI
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Must Haves:All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.1-2 years of office customer service experienceHigh School diplomaExceptional customer service skills and attitudeExcellent written and verbal skillsProficient with office equipmentComputer proficiency - MS SuiteTyping speed 45WPMAbility to multi-task in a fast-paced environmentBilingual in Spanish is preferredDay to day: • Interacting with customers at the counter o Includes members, vehicle owners, transporters, insurance adjusters/inspectors, sellers • Understanding the virtual queue • Taking payments • Pulling and filling out titles • Completing the title to member process in the system • Other tasks as needed - some examples include the following: o Pull/mail license plates and personal items o Follow up for vehicles being dropped off
Created: 2025-09-30