Customer Operations Specialist

Vaco is hiring for a Customer Operations SpecialistInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Location: Oakland Park, FL Compensation: $20-$25/hour Full-time position: Monday-Friday Hours: 8:00 AM - 5:00 PM or 8:00 AM - 4:30 PM Hybrid work schedule: 2 remote days per week after training is completedOverview We're seeking a detail-oriented Data/order Entry Specialist to support our Internal Customer Specialist team. This role is heavily focused on data entry and digital processing of customer orders, product service requests, and returns. If you thrive on accuracy, speed, and organizing digital information, we'd love to connect with you.Key ResponsibilitiesAccurately enter customer orders received via emailProcess product service requests and digital records updatesInitiate and manage credits and debits as neededHandle RMA (Return Merchandise Authorization) issues:Receive customer issues via emailCreate returns and process them in the system[i]Manage digital records and maintain up-to-date customer informationWork through high-volume email inboxes, ensuring timely responses and updatesCollaborate with internal teams to resolve order or product-related issues RequirementsStrong data entry skills with high attention to detailTyping speed of 75-100 WPM (testing may be required)Proficiency in MS Office applications, especially Word, Excel, and OutlookSolid work history demonstrating reliability and accuracyExperience working with part numbers, codes, or detailed inventory data is a plus (e.g. hospital billing or inventory roles)Excellent organizational and time management skillsComfortable working in a fully digital/email-based environment (no phone calls required) [i]Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.Desired Skills and ExperienceHandling codes and part numbersWorking in high-volume email Ability to maintain accuracy and efficiency under pressure

Created: 2025-09-30