Entry Level Customer Service Representative

Westpeak Consultants isn't your average marketing firm; we specialize in driving growth for industry leaders like AT&T campaigns that connect communities. Our team is powered by ambition, collaboration, and a passion for delivering exceptional customer experiences. We combine a fun, fast-paced environment with hands-on training and real career development.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Looking to pay the bills using your people skills? As a Customer Service Representative, you'll represent one of the biggest names in telecom. You'll play a huge part in strengthening AT&T's presence in Fresno while also helping customers with their connectivity and billing needs. This role provides a great opportunity to further your career with an industry titan and learn from some of the best in the business. If you're ready to represent a top-tier brand and grow with a company that values your potential, Westpeak is where your journey begins. Reach out today! Customer Service Representative Responsibilities Engage with customers to understand their needs and provide solutions for AT&T products and services Assist customers with billing inquiries, service activations, and account modifications Educate customers on current promotions and offerings to enhance their connectivity Maintain a high level of product knowledge regarding AT&T services and competitive landscape Resolve customer complaints efficiently and professionally to ensure customer satisfaction Document customer interactions accurately in the company's CRM system Collaborate with Customer Service Representative team members to achieve sales and customer service goals Participate in ongoing training and development programs to improve skills and knowledge

Created: 2025-10-01