Call Center Agent / Property Management (Luxury ...

We are a property management company specializing in luxury apartments, committed to delivering exceptional service and creating a positive experience for our residents and prospective tenants.Please make an application promptly if you are a good match for this role due to high levels of interest.Location: Calabasas, CASchedule: Monday - Friday, 9:00 AM - 5:00 PMPay Rate: $20/hourPosition Overview:We are seeking a professional and motivated Call Center Agent to join our team in Calabasas. The ideal candidate will have prior call center experience, excellent communication skills, and a customer-focused attitude. You will serve as the first point of contact for current and prospective residents, handling inquiries, scheduling appointments, and providing top-tier service over the phone.Key Responsibilities:Answer incoming calls and respond to inquiries in a professional and courteous manner.Provide detailed information about apartment availability, pricing, and amenities.Assist with scheduling tours and appointments for prospective residents.Handle resident requests, concerns, and service needs promptly and accurately.Log calls, maintain records, and update resident/prospect information in company systems.Collaborate with property management and leasing teams to ensure seamless communication.Uphold the company's brand image by delivering an outstanding customer experience.

Created: 2025-10-01