Branch Manager

Description:Is this your next job Read the full description below to find out, and do not hesitate to make an application.Job Summary:The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products and services meet customer satisfaction levels and manage and resolve conflicts effectively and efficiently. This is a full-time position with a complete benefit package, including excellent health benefits, profit sharing, bonuses, company vehicle, expense account and cell phone. This position has no set schedule and requires the ability to work the amount of hours required to accomplish the job, including holidays and weekends.Duties / Responsibilities:DailyEngage with employeesReview branch measurable reportsReview and follow up on quotes and related projectsReview and record daily sales for branch and TSMsWeeklyCheck entire facility for cleanliness and safety (interior/exterior)Complete itinerary for Sales Manager and review itinerary for outside sales staffMonitor parts flow for workload of quality and kitting departmentsMonitor branch 60-day report and specific customer priority parts listsContact each salesperson and review accounts, LTAs, NDAs, pricing, negotiations, top accounts, markets, etc.Record and review LinkedIn contactsApprove payroll and time off requests as neededMonthlyMeet with each salesperson to review WinValue/Sales Pipeline and verifiable outcomesMeet with VP of Sales & Marketing to review top WinValue/Sales Pipeline projects, pipeline and associated verifiable outcomesReview accounts receivables over 60-days and develop action plansRecord stats and monitor monthly branch CI goals and share with the branch team membersMeet with Warehouse and Customer Service Supervisors to review projects, personnel, and relevant aspects of the office and warehouse functionsTravel with each salesperson at a minimum of once per monthSubmit expense report to Accounts Payable departmentQuarterlyConduct quarterly branch operations team meetings for branch CI qualityProvide internal and external training opportunities to ensure staff development including comprehensive technical knowledge of products, applications, features, advantages and benefitsVisit some of the top 20 accounts in-personReview pipeline, sales and project goals, issues and concerns with each outside salesperson to ensure alignment in meeting expectationsReview and distribute Team Branch Award for closest to forecast, highest growth % and highest growth $YearlyReview status of CI goals to identify areas of improvement and enter trackers to address each unmet goalForecast sales for all accounts, and all payroll labor, including outside sales rating and HR projectsComplete the strategic pricing power scorecard for medium to large accountsEstablish CI goals for the following yearComplete salesperson and staff evaluations for year-end bonusesComplete 8D's for goals not met (ISO 9001)Develop and present annual "Branch Kickoff" PowerPoint for the staff to review PY performance and CY goals and expectationsThroughout the yearOversee all branch territory accountsAssist and evaluate pricing, gross margin % progress/programs at major OEM accounts for sales team and implement strategies to recognize new revenue and margin opportunitiesGather, interpret, and disseminate market data to maintain comprehensive knowledge of competitive products and their activity in the marketplaceProtect top line sales of branch accounts and manage the margin % and sales tonnage balance challengeParticipate and manage any branch audits including ISO 9001, Intertek or customer auditsReview safety guidelines and OSHA requirements, and provide staff education as applicableEvaluate risks for branch:QA controlNon-compliancelate productOther exposures relative to safety of vendors, staff, and warehouse spacing requirementsCoordinate large-potential projects for customers including new project evaluation plans, pricing, stocking programs, etc.Conduct sales calls with Sales Manager and suppliersManage customer emergencies as needed including QA and vendor issues, etc.Manage excess inventory with TSMs and customersImplement Zap-It programs by coordinating salesperson, customers and Zatkoff CorporateConduct Zap-It reviews with customer purchasing teams by reviewing reports with TSRs and customersReview branch stats of Inventory Turns, Sales and Booking curves using 3/12 & 12/12 pressure curvesNotify team of changes which would affect the distribution of productsSchedule property maintenance and facility improvement projects as neededCommit to sustainability in decision-making to drive innovation while protecting our natural environmentSolicit improvement suggestions from team membersMonitor HR & payroll employee filesReview reports and data on workload analysis, coordinate with HR on additional staff requests, job postings, interviews, hiring and firing processHandle HR employee relations issues with staffConduct annual performance reviews for employeesCoordinate vendor visits/training for staffConduct meetings with Zatkoff Corporate as neededProvide team building activities for staff, i.e., 4th of July BBQ, tailgates, holiday partiesDevelop a community involvement program for the branch, i.e., community clean up events, adopt-a-family for Christmas, etc.Requirements:Required Skills/Abilities:Ability to meet sales targets and production business goalThorough understanding of company policies and proceduresExcellent organizational skills and attention to detailExcellent interpersonal and customer service skillsExcellent time management skillsAbility to work the number of hours required to accomplish the job, including holidays and weekends. A high degree of professionalism and ability to provide excellent guest service with internal and external customersPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Benefits:Zatkoff Seals & Packings offers all full-time employees a full benefit package, including:Paid Time OffPaid HolidaysMedical, Dental, and Vision InsuranceGroup Life InsuranceAccidental Death and Dismemberment insuranceLong-Term Disability InsuranceEmployee Assistance ProgramAdditional Information:Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.IndeedSponsored PM21PI739a018a4864-37344-38630160

Created: 2025-10-01