Patient Access Coordinator

We're seeking a skilled Patient Access Coordinator to join our team. As a key member of our healthcare organization, you will be responsible for greeting patients and guests in a courteous manner, initiating scheduling appointments or completing check-in processes, and verifying accurate identification and demographic data.Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.To excel in this role, you must possess excellent communication skills, both verbal and written, and be able to present information clearly and professionally. You should also have proficiency with computer systems, including Windows-style applications and various software packages specific to the role.This position requires strong interpersonal skills, as well as the ability to work collaboratively with other departments. You must be able to exercise sound judgment in handling difficult situations and maintain confidentiality of patient information.Responsibilities include:Greeting Patients and Guests: Greet patients and guests in a courteous manner, either via telephone contact or in person.Scheduling Appointments: Initiate scheduling appointments or complete check-in processes for patients.Verification of Identification: Verify accurate identification and demographic data for patients' permanent medical records.Point-of-Service Collections: Collect co-pays, deductibles, and self-pay portions due from patients.Insurance Verification: Verify insurance coverage via electronic verification, telephone, or web application.Requirements:Education: High school diploma or equivalent required; Associate's degree preferred.Work Experience: One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail, and/or customer service experience required.Certifications: Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), or Certification as a Medical Assistant preferred.Benefits:We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.Ochsner Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where all employees feel valued and empowered to succeed.

Created: 2025-10-01