Regional Customer Service Manager

Job Title: Regional Customer Service ManagerTo be considered for an interview, please make sure your application is full in line with the job specs as found below.Location: On-Site near Cuyahoga Falls, OhioSchedule: Monday-FridaySalary: $110,000 - $130,000Why This Opportunity Stands Out (Regional Customer Service Manager) : Regional Customer Service ManagerLead and grow a full-service customer service operation within a highly respected, international organizationCollaborate across departments including supply chain, operations, R&D, and salesMake a strategic impact by shaping systems and processes that scale quality serviceJoin a company with strong market presence in the manufacturing and distribution sectorsContribute to key initiatives that improve efficiency and customer loyaltyOpportunity to lead change in a multi-regional, matrixed environmentKey Responsibilities (Regional Customer Service Manager): Regional Customer Service ManagerManage and develop a team of Customer Service Specialists, both on-site and remoteEnsure high service standards, including system proficiency, communication, and problem resolutionCoordinate cross-functionally with teams responsible for order fulfillment, credit, inventory, and forecastingSupport customer satisfaction through timely delivery, accurate orders, and proactive communicationQualifications (Regional Customer Service Manager): Regional Customer Service ManagerBachelor's degree or equivalent experience (10+ years in customer service or call center leadership) preferredStrong leadership experience managing teams in fast-paced environments Regional Customer Service Manager/#CustomerService #Manager #CFStaffing #Opportunity #NorthEastOhio #ZRCFS

Created: 2025-10-02