Pre-Install Configuration Technician III

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Pre-Install Configuration Technician IIIUS-IL-WoodridgeJob ID: 33495Type: Full-Time# of Openings: 1Category: WarehouseIL - WoodridgeAbout the Role Canon USA in Woodridge, IL is seeking a Pre-Install Configuration Technician III (Tech, Config/Rem PreInstl III). The Pre-Install Configuration Technician III performs comprehensive pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Performs used equipment evaluation, repairs, maintenance and preparation per standard used /remanufacturing processes. Diagnoses complex equipment and repairs. Provides tech support and direction to lower level technicians. Continues to pursue progressive development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned. Performs Quality Assurance inspections and final testing on finished products. Ensures all units meet or exceed specifications in Department Quality Plan and in the Technical Service Manuals. Once certified, on specific model series, technician is expected to work with CUSA Technical Support Help Desk, in troubleshooting, and following direction given by the Help Desk. Engaged in special projects, as needed, including learning Pre-Install processes of newly introduced product. This position requires full-time presence at your assigned office(s)/worksite(s)/territory.Your Impact Performs assigned configurations each day at or above the established benchmark for all models doneMaintains appropriate monthly average labor time for "S" and "C" calls, dependent on assigned work load and availabilityAchieves monthly accountability expectations for positions (based on shop tech matrix)Completes repairs and maintenance on Used equipment within the RDC goals (for either transfer triage/evaluation or for final preparation for local delivery or within the Technical Service Manuals guidelines and the Work Instruction and Quality plansMaintains all technical information and Canon property assignedAssists and/or cross train in other Logistics functions as assignedAvailable to work overtime, as required, which may include weekendsCommunicates well with fellow team members, internal customers, supervisors and other internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of used machinesBe able to provide high level of diagnostic and evaluation trouble shooting of all equipmentProvides lower level technicians technical support and directionAssists with Monitoring and maintaining shop cleanliness and securityAssists in maintaining high level of work quality for shopPerforms Quality Assurance inspections; write and evaluate test procedures, suggest improvementsPerforms in depth troubleshooting, as per documented procedures, found in Canon technical documentationAbout You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experienceDegree in Electronics, or equivalent training in Military/Trade School/Industry with at least 2-4 years Electrical/Mechanical industry experienceStrong Understanding of all computer platforms, general application software and networking environmentsStrong working understanding of internet environmentCapable of accessing E-support via a computer and using on-line toolsCapable of flashing a canon connected device.Complete working knowledge and aptitude on all current Canon MFDs including high volume and color device. This would include complex diagnostic and troubleshooting aspectsAbility to interface with the TTS and technical departmentsStrong understanding of all Canon shop procedure and processes. Offers suggested improvements. Assist othersStrong technical and non-technical support and communication skills with willingness to assist / teach otherSuccessfully demonstrates and promotes strong team spirit within the departmentAlways demonstrates and promotes positive work attitude internally and externally supporting management during peak business timesAble to work independently with minimal supervisionProven / demonstrates leadership qualities, can lead others, and may be required to be the focal point for escalation, in the absence of the Team Lead or ManagementTravel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary)Proficient in configuration of MFDs within segments 1-7Holds certifications on MFD's within segments 1-6Completes technical certification on ImagePress and VP140 Series within one year of promotionMust be able to frequently lift up to 50 lbs.Must be able to lift up to 75 lbs. with assistance/using a team liftFrequent kneeling and standingPotential repetitive use of manual screw driversUse of chemical cleaning solvent We are providing the anticipated salary range for this role: $21.91 - $32.80 hourlyCompany Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at #CUSA Posting Tags #LI-AV1 #PM19 #LI-ONSITEPIc00a8f82f9f9-37344-38520808

Created: 2025-10-02