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REGAL NISSAN - Roswell, GA

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Job Description

Before applying for this role, please read the following information about this opportunity found below.1090 Holcomb Bridge Road, Roswell, GA 30076Automotive Service AdvisorTop-Tier Pay Plan + CommissionHiring ImmediatelyFull Benefits Package + Career GrowthFamily-Owned Nissan Dealership Serving Atlanta for 40+ YearsRegal Nissan is HIRING NOW and seeking a motivated, customer-focused Automotive Service Advisor to join our winning team! In this key role, youll be the link between our valued customers and our service departmentproviding guidance, support, and solutions to ensure every customer drives away completely satisfied.If youre passionate about customer service, thrive in a fast-paced automotive environment, and want to grow with a respected, family-owned dealership with over 40 years of success in metro Atlanta, we want to hear from you. Apply today and take the next step in your automotive career with Regal Nissan!We Offer:Competitive pay plan PLUS commission opportunitiesHealth, dental, and vision insuranceLife insurance401(k) retirement planPaid vacation & holidaysEmployee discounts on vehicle purchases and servicesOngoing training and development programsFinancial planning resourcesCareer growth opportunities with a respected Nissan dealershipResponsibilities Automotive Service Advisor:Greet customers promptly and professionally, building trust and rapportAccurately write up repair orders and communicate concerns to techniciansProvide clear explanations of recommended services, pricing, and timelinesFollow up with customers on repair progress, updates, and completionMaintain communication between the customer, service team, and parts departmentReview completed work with the customer and process paymentActively promote maintenance services and specials to increase hours per ROEnsure excellent customer satisfaction by resolving concerns quicklyCoordinate with technicians and the service department to ensure timely repairsClearly explain technical information in an easy-to-understand wayMaintain detailed and accurate records of customer interactions and transactionsRequirements/Qualifications Automotive Service Advisor:Previous automotive service advisor or dealership experience preferred (but not required with strong customer service background)Strong communication skills (verbal and written)Computer proficiency with DMS and scheduling softwareAbility to multitask in a fast-paced environmentKnowledge of automotive systems and repair processes a plusStrong customer service and problem-solving abilitiesTeam-oriented with excellent organizational skillsAbility to present maintenance and repair services as value-driven without being pushyCustomer-first mindset: listens actively and explains clearlyEnergetic and engaging personality that creates customer loyalty and retention Team-oriented with excellent organizational skillsUpload your resume and complete the online assessment for immediate consideration!Must pass pre-employment screeningMust be authorized to work in the U.S. without sponsorship and be a current residentWe are an Equal Opportunity Employer.All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.RequiredPreferredJob IndustriesCustomer Service

Created: 2025-10-03

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