Accounts Receivable Clerk - Chargebacks (Remote)

Job Title: Accounts Receivable Clerk - Chargebacks (Remote)Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Timings: 9 AM - 5 PM, Mon-FriJob Description:This full-time, hourly position is primarily responsible for processing chargebacks and assisting with other accounts receivable duties. This position requires a person who performs at a high level of accuracy and efficiency, is well organized and demonstrates ownership and initiative to accomplish goals.Key Responsibilities / Performance Requirements:Respond and Dispute Chargebacks in Multiple Credit Card ProcessorsProcess chargebacks and reversals including reconcile and adjust transactions related to exceptions in OracleEnter debit memos in Oracle for Lost/Disputed ChargebacksRespond to credit card inquiriesMaintain monthly chargeback reconciliations for multiple credit card processorsProvide Monthly Stats Reports for ChargebacksProvide responses to customer and internal inquiries in a timely mannerWork with customer service center to resolve account discrepancies including processing potential refunds or creditsAssist with collections including emailing and contacting customers that are past due with their accountsPost customer payments by recording cash, ACH, checks and credit card transactions in Oracle ARPrepare and record bank depositsProficiency with CRM software (Salesforce preferred)Continually analyze processes for possible improvements or issues, proactively identifying and proposing solutions.Required Skills:Motivated, energetic team player who is eager to learn and contribute to the team.1 to 3 years of accounts receivable and credit card processing experience.Experience in Oracle R12 Order Management and AR.Experience with credit card processors and chargebacks (Client, Client, Worldpay/Vantiv, PayPal, Bank).Intermediate/Advanced Excel skills.Self-starter who will act independently and fulfill responsibilities with minimal supervision.Ability to adapt to a dynamic environment and balance multiple responsibilities.Excellent communication skills both written and verbal. Strong customer service skills.Ability to work with customers, employees, etc. in a professional manner.Strong analytical and problem-solving skill.Good planning and organizational skills to balance and prioritize work.Remote working/work at home options are available for this role.

Created: 2025-10-04