Full Time Opportunity

Restaurant Operations ManagerWe are seeking a highly motivated Restaurant Operations Manager to oversee the daily operations of our restaurants. This individual will be responsible for ensuring that all restaurants meet our high standards for customer service, food quality, and cleanliness.Key Responsibilities:Coaching and developing restaurant managers to effectively manage their teams and ensure consistent delivery of excellent customer service.Communicating and confirming understanding of company goals, expectations, and initiatives to restaurant managers.Leading and developing high-performing management team members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development.Promoting an environment where there is a sense of urgency to satisfy guests and taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed.Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements, as well as operational success.Identifying and resolving issues in a timely manner and identifying root cause of problems and guiding the restaurant manager to implement solutions to prevent them from recurring.Understanding and evaluating competition and applying expertise to address business opportunities and overseeing effective execution of all marketing requirement needs, initiatives, and product launches.Communicating results, recognizing top performance, sharing best practices, and encouraging a collaborative, celebratory environment within the area.Requirements:Five years previous leadership experience in retail, restaurant or hospitality management is required.Must have a strong understanding of company financials and how to influence and ensure consistent, positive change in key restaurant metrics.Organization and effective follow-up with teams is essential for success.Produces professional and clear, concise communication (both written and spoken).Demonstrates honesty, integrity, clean image, and a positive influence.Identify, attract, recruit, and retain individuals with leadership and managerial talent.Exercises good time-management and problem-solving.Benefits:Health benefits, 401k and 401K matching, short- and long-term disability, flexible spending account, life insurance, paid time off, and paid training.Use of company automobile, use of company phone, use of company laptop, and certified regional supervisors are eligible to advance into our company director training program and move to the next step of building their career at TMart.Scholarship opportunities up to $3,000 per employee per year, flexible schedules, employee assistance program, employee discounts, annual apparel gifts, invited to attend corporate meetings and events with the opportunity to earn and win cash and prizes.

Created: 2025-10-05