Front Desk Concierge

About Us:Crown & Raine is where luxury meets experience. We're a high-end headspa and blow dry bar focused on providing our guests with the ultimate self-care experience "” from scalp treatments and luxury blowouts to an atmosphere that feels elevated, elegant, and unforgettable. Our concierge team is the heartbeat of the guest experience and the first impression of our brand.Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Position Overview:As a Front Desk Concierge, you will be the face of Crown & Raine "” welcoming guests, creating a seamless check-in and check-out experience, and ensuring every visit feels personalized and royal. You'll manage the flow of appointments, support our stylists and headspa specialists, and help create a five-star experience for every guest who walks through our doors.Compensation:$15 - $20 hourlyResponsibilities:Warmly greet all guests and ensure an exceptional first impressionManage the appointment schedule, confirmations, and check-ins via our booking systemHandle phone calls, messages, and online inquiries with professionalism and promptnessEducate clients about our services, memberships, and promotionsAssist with product recommendations and retail salesMaintain the cleanliness and presentation of the lobby and retail areaSupport the team by coordinating guest flow and ensuring smooth daily operationsQualifications:Previous experience in hospitality, salon, spa, or luxury service setting preferredExcellent communication and organizational skillsPositive attitude, polished appearance, and strong attention to detailAbility to multitask in a fast-paced, team-oriented environmentPassion for beauty, wellness, and providing elevated customer experiencesAbout CompanyWho We Are:Crown & Raine is a luxury head spa and blow-dry bar, redefining the beauty experience through advanced scalp treatments, premium styling, and exceptional client care. With our flagship location in Peters Township (McMurray) and new expansion into Wexford, we're a growing brand focused on providing a spa-like atmosphere where every detail matters.What We Offer:Competitive hourly pay with opportunities for growthA spa-inspired, high-end work environmentEmployee discounts on services and productsOngoing training and developmentThe chance to grow with a brand that's expanding in the Pittsburgh areaLocation:Crown & Raine - Peters Township / McMurray3220 Washington RoadMcMurray, PA 15317Crown & Raine - Wexford11269 Perry Highway Suite 220Wexford PA 15090#WHGEN2Compensation details: 15-20 Hourly WagePI147d3504a882-30134-38782196

Created: 2025-10-10