ON-SITE Medical Records & Referrals Manager

Description:Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.At Mendocino Community Health Clinic (MCHC), we're all about making a positive impact. We're a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you're not just doing a job, you're making a difference.MCHC is seeking an experienced Medical Records & Referrals Manager who combines strategic leadership with a strong understanding of health information systems and a passion for improving patient access to care. In this role, you will lead and optimize our Health Information Management and Patient Referrals departments, ensuring the accuracy and integrity of patient records while supporting timely, seamless access to specialty care.Key ResponsibilitiesMedical Records ManagementLead daily Medical Records operations including chart maintenance, scanning, indexing, and release of information.Develop and enforce policies for medical records management.Ensure compliance with HIPAA, HITECH, and internal privacy/security policies.Manage EHR workflows and implement updates to support data accuracy and privacy.Develop and deliver HIPAA training for new hires, annual staff compliance and breach training.Referrals ManagementSupervise referral staff across multiple sites, ensuring consistency and compliance.Oversee referral coordination to internal and external specialists, including prior authorizations and patient communication.Build and maintain relationships with specialty providers, hospitals, and diagnostic partners.Collaborate with providers, care teams and administrative leaders to identify and reduce barriers to specialty care.Provide referral data and reports for operational and quality improvement initiatives.We Offer a Cadillac Benefits Package :· Medical, Dental, and Vision Insurance· Paid Time off (PTO) and Paid Vacation· Life Insurance· 401(k) with up to 4% Employer Match· Flexible Spending Account (FSA)Requirements:Associate or bachelor's degree in health information management, healthcare administration, or related field orMinimum 3 years of experience in  Medical Records and/or referrals managementAt least 1 year in a supervisory roleExperience working within electronic health records and with Microsoft Office SoftwarePreferredRHIT or RHIA certification preferredCompensation details: 70000-98000 Yearly SalaryPI147d2354756e-36310-38597768

Created: 2025-10-15