Seasonal Customer Support Specialist, Kansas City Steak
National Beef - Kansas City, MO
Apply NowJob Description
Overview:Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Brighten your holidays with a rewarding seasonal job!The Kansas City Steak, a National Beef Company, is hiring friendly professionals for Seasonal Customer Support Specialist positions. If you are a "people person," we want to talk to you! Multiple full-time and part-time, day shift Customer Support Specialist positions are now available at our inbound call center.What will you do? Help people check off their holiday list as you provide web site support, process customer orders, and help to resolve customer service issues through phone, e-mail, chat, and social media platforms by offering solutions while remaining composed and objective.Sound like you? Positions begin Now and run through the end of the year, and are located at our Northland office (MCI airport location.)Seasonal Customer Support Specialists will receive a base pay rate of $18.00 per hourWeekly Perfect Attendance Bonus of an additional $2.00 per hourEnd of season Perfect Attendance bonus!Call center experience is preferred.Responsibilities:Seasonal Customer Support Specialist responsibilities include but are not limited to:Handle high volume inbound calls, quickly and efficientlyInbound calls include placing holiday orders for customers and providing customer resolutionsProvide customer an optimal experience to ensure single contact resolution on service mattersAssist with order issues and resolve in a quick, efficient manner while delivering exemplary serviceProvide customers with assistance regarding product questions and ordering helpOther duties as assignedThis is an on-site position.Qualifications:Qualified Candidates for the Seasonal Customer Support Specialist position should possess the following:Computer Knowledge/E-commerce savvyAbility to work a flexible work schedule including some weekends and holidays. Possible overtime during December peak seasonStrong desire and passion to help and serve othersHigh level of confidence, enthusiasm and a positive attitude, especially during stressful interactionsExcellent written and verbal communication skillsAbility to provide order support, solutions & additional product informationAbility to build relationships with customers and co-workersMust be at least 18 years of age or older.Applicants must be authorized to work for ANY employer in the U.S. We are unable to provide visa sponsorship at this time.Company Overview:National Beef is a leader in producing fresh, chilled and further processed beef products for customers in the U.S. and worldwide. We offer a variety of employment opportunities in our production, packaging, and hide tanning facilities that stretch from the western plains to the east coast. We strive to be the preferred employer in every one of those communities, whether it's measured by the number of people employed or the good we do in the area. We invite you to join our family, wherever you call home.National Beef is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, natural origin, age, gender identity, protected veterans status, or status as a disabled individual.#INDHP
Created: 2025-10-15