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Automotive Service Advisor

Biggers Auto Group - Elgin, IL

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Job Description

Here at Biggers Auto Group, we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience. We will provide all the tools, personnel and support for success. We will train some one with great customer service skills and a willingness to learn. Benefits We Offer Our Service Advisors: FREE Health InsuranceAll potential candidates should read through the following details of this job with care before making an application.Dental and Medical401K PlanPaid VacationPaid HolidaysCompetitive Pay StructurePay Range of 40k to 95k yearlyResponsibilities of our Service AdvisorsGreet customer as they arrive on the service lane.Preform walk around inspection.Provide customer with maintenance needs based on menu and inspection.Provide estimate on completion times and prices.Keep customer updated of repair progress.Perform redelivery upon vehicle completion.Qualifications for our Service Advisors Enthusiastic with high energy throughout the workdayOutgoing and friendly, especially while handling objectionsQuality customer service skills and sales track recordStrong interpersonal and communications, in-person and over the phonePersuasive and able to overcome customer objections during the sales processPersistent, competitive and good work ethicFocuses on the customer's needs to enhance dealership and personal salesGM or Mazda Experience a Plus Reynolds Experience a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2025-10-16

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