Building Materials Counter Associate - Full Time

DEPARTMENT:  Retail Store REPORTS TO:  Store Manager FLSA STATUS:  Non-Exempt POSITION TYPE:  Full-Time  POSITION SUMMARY: Counter Associates are responsible for responding to customer inquiries, providing support throughout their shopping experience in-person and over the phone, processing sales using a cash register, obtaining different methods of payment, and addressing customer complaints. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.ESSENTIAL DUTIES AND RESPONSIBILITIES:         Process customer transactions using scanner and POS system             Collect payment from customers and make change for cash transactions             Give printed receipts and invoices to customer             Refer customer complaints to management             Safety awareness of anything in store that may be hazard to employees or customers             Balance cash drawer             Keep work area clean and organized             Stock merchandise on shelves in building materials and hardware             Bring in carts from outside             Additional duties, as assigned     REQUIREMENTS & QUALIFICATIONS:         Prior experience and product knowledge in building materials and hardware             Must have a friendly and outgoing personality             Must possess strong work ethic and interpersonal skills             Basic computer skills             Must be able to work a flexible schedule             Ability to:                 Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner                     Effectively communicate with customers, in-person and over the phone                     Demonstrate initiative and effective problem-solving skills within the scope of the position                     Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment.         Physical Requirements: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. PI17551fbbec19-36310-38283024

Created: 2025-10-25