IT Manager

*Job Overview*While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.We are seeking an experienced IT Manager to oversee our organization's technology infrastructure and ensure the efficient operation of our IT systems. The ideal candidate will possess a strong background in IT service management, project management, and team leadership. You will be responsible for managing IT projects, maintaining system security, and providing technical support to staff while ensuring alignment with business objectives.*Duties** Lead and manage IT projects from inception to completion, ensuring they meet deadlines and budget constraints.* Oversee the installation, configuration, and maintenance of servers, networks, and other IT infrastructure components.* Ensure the security of the organization's information systems by implementing best practices in information security and network security.* Manage vendor relationships and negotiate contracts for hardware and software procurement.* Provide technical support for desktop users, ensuring timely resolution of issues related to hardware, software, and network connectivity.* Develop and implement business continuity planning and disaster recovery strategies.* Supervise a team of IT professionals, providing guidance and support in their daily tasks.* Manages the selection, installation, configuration, and maintenance of voice and data networking hardware, firmware, operating systems, and software.* Maintain documentation for all IT processes, procedures, and configurations.* Collaborate with other departments to align technology solutions with business needs.* Monitor system performance using tools like SolarWinds and ensure optimal operation of all IT services.* Provides on call 24x7 support on a rotating basis.* Defines, documents, and ensures standardized processes and procedures, IT security policies, principles, and practices.*Qualifications** Proven experience as an IT Manager or similar role with a strong understanding of IT governance.* Proficiency in cloud services such as AWS and Azure; experience with VMware vSphere is a plus.* Super user of SAP is a must.* Familiarity with Agile methodologies for project management.* Strong knowledge of Microsoft technologies including Windows Server, SQL Server, IIS, SharePoint, and Microsoft Office Suite (Word, Excel, PowerPoint).* Experience with network infrastructure including LAN/WAN design and management; knowledge of Cisco routers is preferred.* Understanding of ITIL principles for service management.* Strong analytical skills with the ability to troubleshoot complex technical issues effectively.* Excellent communication skills to interact with stakeholders at all levels of the organization.* Leadership experience with a focus on team development and performance management.* Knowledge of remote access software, DHCP configurations, firewall management, and systems engineering principles.* Familiarity with ServiceNow or Jira for project tracking is advantageous. We are looking for a proactive individual who can adapt to changing technologies while maintaining a focus on organizational goals. If you are passionate about technology and possess the necessary skills to lead our IT department effectively, we encourage you to apply.Education and Experience:* Bachelor of Science in Information Technology / Computer Science or equivalent combination of education, certification, and experience required.* 5+ years' experience in Information Technology and at least 2 years of supervisory or management experience strongly preferred.* Experience managing corporate IT infrastructure required.* Advanced experience with DNS/DHCP Administration strongly preferred.* Advanced experience with analyzers, firewalls, IPSec and SSL VPN tunnels and clients, network cabling and design, proxies, routers, switches, video conferencing solutions, and vLANs strongly preferred.* Experience with VoIP infrastructure, IP phones, and/or Cloud PBX technologies preferred.* Experience with EDR, Cisco, NetApp, SonicWall, or Cisco Networking hardware preferred.* Experience with WiFi Access Points strongly preferred* Experience with the following server administration and technologies are strongly preferred:* Cisco or HP server hardware.* Cisco or HP server hardware* VMware 5 - 7 ESXi, vCenter, Update Manager, vMotion, VM deployment, standard and distributed switches, datastores* Windows NT - 2019 Server OS Administration, Windows Active Directory, Group Object Policy (GPO) Administration, File / Printer Server Administration* Windows XP - 10 Client OS Administration Microsoft SQL Server 2005 - 2019* Microsoft O365 Administration, Azure AD Connect* NetApp Storage ArraysJob Type: Full-timePay: $78,000.00 - $83,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible spending account* Health insurance* Life insurance* Paid time off* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceExperience:* SAP: 5 years (Required)* IT: 5 years (Preferred)* IT management: 5 years (Preferred)Work Location: In person

Created: 2025-11-03