Customer Service Representative

Description:Apply (by clicking the relevant button) after checking through all the related job information below.Launch Your Career at Holbrook Heating: Inside: Customer Service RepresentativeDo you thrive in a fast-paced environment and enjoy building positive customer relationships?Holbrook Heating is looking for passionate and detail-oriented individuals to join our growing Customer Service team. This position offers a competitive salary and requires availability Monday through Friday from 10 AM to 6 PM, Saturday from 7:30 AM to 12 PM in the office, and from 1 PM to 11 PM at home on call. Additionally, on Sundays, you will be on call at home from 7:30 AM to 11 PM. The work schedule consists of four days on and four days off. Please note that this position requires candidates to work on-site in our central office.Customer Service Representative: Respond to inbound calls and emails, handling customer inquiries and concerns with professionalism. Troubleshoot customer issues and provide efficient resolutions. Build rapport with customers, fostering long-term relationships. Assist with administrative tasks to maintain efficient operations. Requirements:You're a great fit if you:Must be willing to work in office during scheduled hours.Possess excellent communication and interpersonal skills.Thrive in a collaborative and fast-paced work environment.Enjoy problem-solving and exceeding customer expectations.Are a detail-oriented individual with strong organizational skills.Have a willingness to learn and grow within the HVAC industry.Bonus points if you have:Experience in sales, customer service, or a related field.Working knowledge of HVAC equipment and services (a plus, but not required).Compensation details: 17-25 Hourly WagePIa8ef98437ab2-30134-39096677

Created: 2025-12-01