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APEX--Technology Service Engineer

McCoy Construction & Forestry - Nashville, TN

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Job Description

To be considered for this position you must have been in the field at least 2 years working on Heavy Construction & Forestry equipment with Top Con , SmartGrade and JD Link experience.Check out the role overview below If you are confident you have got the right skills and experience, apply today.The Technology Service Engineer/ Technician is responsible for the after-sale performance and technical support of all grade control and John Deere SmartGradeâ„¢ integrated machines. This position must have a highly technical understanding of grade control systems, as well as site positioning products that work in conjunction with these machines. This person must be able to diagnose and resolve issues both on-site and/or remotely and follow the issue(s) to resolution. This position will require a working understanding of other types/brands of integrated grade control (IGC) systems as well as other related construction technology solutions. This position will work with management to provide or assist in providing extensive training both internally and externally for the operation and support of grade control related products.*Essential Duties and Responsibilities:* May include some or all the following. Other duties may be assigned.* You must have construction & forestry equipment knowledge.· Support construction sites for automated machine control and construction layout.· Support and diagnose SmartGradeâ„¢ and related grade control issues and make appropriate repairs.· Communicate effectively with John Deere & Topcon to successfully resolve customer's issues from start to finish.· Communicate developing or existing hardware/software concerns related to SmartGradeâ„¢/IGC to appropriate McCoy Construction & Forestry (MCF) departments.· Actively support the Technology General Manager and territory managers within their respective areas to promote, demo and sell grade control.· Assist in training territory managers to conduct SmartGradeâ„¢ demonstrations.· Complete & maintain all OEM and government certifications expected or required.· Plan, prepare, and conduct in-field demonstrations and classroom training of grade control solutions for both construction professionals and MCF staff as required.· Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.*QUALIFICATIONS:* Competencies, technical skills, formal education, and relevant work experience critical for successful individual performance of essential functions.*Technical Skills & Knowledge:* Specialized skills, knowledge and abilities needed to perform the essential functions of the job.· Experience with construction layout using GNSS or robotic total stations. Knowledge of site blueprints, grade stakes, and construction workflows· Familiarity with Topcon, Trimble, and/or Lecia technologies· Enthusiasm for technology and heavy equipment· Strong problem solving and analytical skills· Ability to execute training in small group or one on one settings· Willingness to travel within assigned territory (Up to 75%)*Education:* Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements, or equivalent experience.· High school diploma required_This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary. xijylhu _*Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.*Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceWork Location: In person

Created: 2026-02-20

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