Support Engineer

Role The role of business operations is to be the production readiness steward for the platform.All candidates should make sure to read the following job description and information carefully before applying.This is accomplished by closely partnering with developers to design, build, implement, and support technology services.A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process.Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.Ultimately, the role of Biz Ops is to align Product and Customer Focused priorities with Operational needs. xijylhu We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.

Created: 2026-02-24