Senior Wingman (Fast Track to Captain)

Starting Pay: $18/hour Promotion Opportunity: Captain at $21/hour (based on evaluations, rideí¢â‚¬"˜alongs, and demonstrated leadership capacity) Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. About the Role Weí¢â‚¬â„¢re looking for experienced movers who are ready to take the next step. As a Senior Wingman, youí¢â‚¬â„¢ll join our team as a skilled mover with the opportunity to quickly advance into a Captain role. Captains lead crews, manage jobs, and represent our brand on every move. Advancement is based on performance, leadership ability, and mastery of our systems í¢â‚¬" not time in position. If youí¢â‚¬â„¢re dependable, coachable, and hungry to grow, this is a place where you can build a career, not just work a job. What Youí¢â‚¬â„¢ll Do (Core Responsibilities) Job Leadership & Client Management í¢â‚¬¢ Deliver exceptional customer service from arrival to final walkthrough í¢â‚¬¢ Communicate clearly with clients about timelines, expectations, and any challenges í¢â‚¬¢ Provide accurate junk estimates and explain pricing confidently í¢â‚¬¢ Represent the brand with professionalism, positivity, and problemí¢â‚¬"˜solving Operational Excellence í¢â‚¬¢ Manage job flow, time, and crew coordination to ensure efficient moves í¢â‚¬¢ Keep trucks clean, stocked, and ready for the next day í¢â‚¬¢ Support upselling and crossí¢â‚¬"˜selling of services and materials í¢â‚¬¢ Maintain a strong safety mindset for trucks, equipment, team members, and customer belongings Team Leadership & Development í¢â‚¬¢ Actively support and guide teammates on the truck and in the shop í¢â‚¬¢ Assign tasks based on skill, safety, and job needs í¢â‚¬¢ í¢â‚¬Å“Train upí¢â‚¬ newer team members through handsí¢â‚¬"˜on coaching í¢â‚¬¢ Model responsibility, initiative, and a teamí¢â‚¬"˜first attitude Technical Mastery í¢â‚¬¢ Lead by example in wrapping, packing, lifting, and protecting customer items í¢â‚¬¢ Anticipate potential damage or challenges and communicate proactively í¢â‚¬¢ Provide accurate time estimates and keep management informed í¢â‚¬¢ Demonstrate strong understanding of materials, surcharges, and pricing structure Paperwork & Systems í¢â‚¬¢ Complete all required documentation accurately, including: í¢â‚¬¢ Bill of Lading í¢â‚¬¢ Preí¢â‚¬"˜Existing Damage forms í¢â‚¬¢ Liability Waivers í¢â‚¬¢ Addendum of Services í¢â‚¬¢ Daily Ops Log í¢â‚¬¢ Use Hunkware effectively to support job accuracy and customer satisfaction How We Do It (Culture & Expectations) Live the Core Values í¢â‚¬¢ Always branding í¢â‚¬¢ Listen, fulfill, and delight í¢â‚¬¢ Build leaders í¢â‚¬¢ Create an fun, safe, winning team Communication Excellence í¢â‚¬¢ Communicate clearly and respectfully with: í¢â‚¬¢ Clients í¢â‚¬¢ Management í¢â‚¬¢ Teammates í¢â‚¬¢ Slack channels í¢â‚¬¢ Maintain a professional, positive HUNK attitude: hustle, initiative, problemí¢â‚¬"˜solving, and teamí¢â‚¬"˜first mindset Reliability & Professionalism í¢â‚¬¢ No attendance issues í¢â‚¬" show up on time, ready to work í¢â‚¬¢ Maintain a clean safety record í¢â‚¬¢ Protect the companyí¢â‚¬â„¢s reputation through professionalism and care í¢â‚¬¢ Demonstrate continuous improvement and a businessí¢â‚¬"˜minded approach to each day Fastí¢â‚¬"˜Track to Captain Senior Wingmen are evaluated for promotion based on: í¢â‚¬¢ Rideí¢â‚¬"˜along performance with a Captain í¢â‚¬¢ Technical skill and job execution í¢â‚¬¢ Leadership presence and team influence í¢â‚¬¢ Communication and customer feedback í¢â‚¬¢ Mastery of pricing, paperwork, and Hunkware í¢â‚¬¢ Ability to manage a job from start to finish Promotion is earned í¢â‚¬" not automatic í¢â‚¬" but high performers can advance quickly. xijylhu What Weí¢â‚¬â„¢re Looking For í¢â‚¬¢ Prior moving experience (required) í¢â‚¬¢ Strong communication and customerí¢â‚¬"˜service skills í¢â‚¬¢ Ability to lead by example and support team development í¢â‚¬¢ Physical ability to lift, carry, and move heavy items safely í¢â‚¬¢ Reliability, professionalism, and a growth mindset í¢â‚¬¢ Desire to build a career in a leadershipí¢â‚¬"˜driven environment Why Join Us í¢â‚¬¢ Clear, structured path to leadership í¢â‚¬¢ A team culture built on positivity, accountability, and growth í¢â‚¬¢ Opportunities to build skills in leadership, operations, and customer service í¢â‚¬¢ A workplace where high performers are recognized and promoted PandoLogic. Keywords: Household Mover, Location: Eden Prairie, MN - 55346

Created: 2026-02-28