Managed Services Engineer

We are seeking a self-motivated Field Systems Engineer to support small and mid-sized business clients across the DFW area. This role combines onsite support, remote troubleshooting, and helpdesk responsibilities. The ideal candidate is comfortable working independently, interacting with clients, and solving a wide range of technical problems.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.*Responsibilities** Provide onsite IT support for client environments* Respond to helpdesk calls and support tickets* Troubleshoot issues with servers, firewalls, and network equipment* Troubleshoot workstations and mobile devices* Monitor and manage Backup solutions* Microsoft 365 and Azure issues* Active Directory* Network connectivity and VPN* Endpoint security and patching* Escalate complex issues when needed* Document work in PSA systems* Participate in project deployments and migrations* Build strong client relationships*Qualifications** Experience working in a help-desk* Experience working at a managed services provider is a plusJob Type: Full-timePay: $70,000.00 xijylhu - $80,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Flexible schedule* Flexible spending account* Health insurance* Health savings account* Paid time off* Professional development assistance* Tuition reimbursement* Vision insuranceWork Location: Hybrid remote in Fort Worth, TX 76109

Created: 2026-03-03