Information Technology Operations Engineer

EdgeCore Digital Infrastructure serves the world's largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in six North American markets with plans to expand into new regions in 2026 and beyond. For more information, please visit .Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.Career OpportunityAs an IT Operations Engineer, you will lead the support and operation of EdgeCore's IT data center infrastructure. This role demands deep technical expertise, strategic thinking, and leadership in driving operational excellence across network, compute, and security domains and contributions to long-term infrastructure planning and innovation.Collaborate with Construction, Security, and Controls teams on IT architecture, and evolve data center infrastructure to meet scalability, performance, availability and security goals.Serve as a technical advisor to leadership on infrastructure investments and risk mitigation.Develop repeatable scalable solutions that can be applied to future deployments.Be the local resource on site, supporting end-users and other IT teams, such as network and security engineers, with technical problems.Communicate with IT leadership about local IT issues.Participate in the team on call rotation for after-hours events.Oversee complex network environments including multi-vendor switching, routing, and firewall platforms.Manage virtualization platforms (VMware, VSAN) and hybrid cloud integrations.Ensure high availability and disaster recovery readiness across all critical systems.Partner with security teams to implement zero-trust architectures and advanced threat detection.Ensure all systems are patched, and any exceptions are logged and communicated with the Cyber Security team.Maintain comprehensive documentation of infrastructure architecture, policies, and procedures.Ensure proper documentation of network and systems drawings.Ensure all work on critical systems is documented, and inventory management systems are kept up to date.Ensure changes are properly documented, and standards are adhered to by the IT team and all vendors working on behalf of IT.Demonstrate humility and a willingness to support wherever needed to make EdgeCore better.Treat employees, vendors, and contractors with respect, working to attain the best possible outcome.Maintain a service-oriented mindset, ensuring that systems and users are operational as quickly as possible.Demonstrate excellent communication skills, be approachable, and keep the appropriate stakeholders informed.Security is a shared responsibility. All employees are required to comply with company security policies and procedures and to help protect company information, systems, and assets in the course of their daily work.Your Experience and QualificationsBachelor's or Master's degree in Computer Science, Information Technology, or related field.5+ years of experience in datacenter operations, infrastructure engineering, or network architecture.Advanced proficiency in VMware infrastructure, Cisco/Fortinet and Meraki networking, hybrid cloud platforms, Windows Server and Active Directory, and Fortinet firewalls, Okta, Entra ID.Proven track record in leading infrastructure projects and mentoring technical teams.Strong understanding of security frameworks (NIST, ISO 27001) and compliance requirements.Certifications such as CCNP, CISSP, VCP, or equivalent are highly desirable.Strategic thinker with strong analytical and problem-solving skills.Excellent communication and leadership abilities.Comfortable working in high-growth, fast-paced environments.Detail-oriented with a commitment to documentation and process rigor.What We Offer Full-time salaried, exempt role: Includes equity compensation and a performance-based annual bonus.Annual base salary range: $130,000 - $150,000, depending on experience.In-office expectations: This is an on-site role, with in-person presence required five days per week at our Ashburn, VA data center site.Medical, dental, and vision insurance: Includes a $0-premium medical plan option (employee only option).Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited-Purpose FSA, and an HSA with a company contribution.Paid time off: 120 hours of annual paid time off, 11 paid holidays, 7 sick days, and 8 hours of volunteer time annually.Retirement savings: 401(k) retirement savings plan with a company contribution.Life and disability insurance: Company-paid life and disability insurance.Parental leave: Paid parental leave for eligible new parents, available after meeting service requirements.Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources.Educational assistance: Company-sponsored educational reimbursement for approved courses and certifications. xijylhu Employee support & discounts: Access to company-sponsored discount programs and employee well-being resources.

Created: 2026-03-28