Audio Visual (A/V) Technical Systems Designer

JOB SUMMARYMaster Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.  The A/V Technical Systems Designer will report to the A/V Department Manager.KEY DUTIES AND RESPONSIBILITIESAssist with gathering accurate client business requirements and site specificationsDiscuss alternate options with customers to ensure they will receive the desired functionalityCreate Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, WordCreate line drawings, schematics, and rack elevations as neededProvide remote and on-site troubleshooting support to customersPerform site surveys with Account ManagersAttend sales calls as a SMEHelp create and present proposalsEstablish trusted relationships with customer contactsParticipate in kickoff/design review meetings with Project Managers and designated field staffPerform job site walkthroughs and quality control checksProvide technical guidance and support to on-site Technicians and InstallersDevelop test plans and demo environments to ensure full functionality and integration of a variety of equipmentCoordinate customer network requirements with the customer and the Project ManagerSchedule and perform customer training on the new system(s)Create as-built documentation in AutoCAD or BluebeamProvide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendorsProvide timely and accurate communications to clients, fellow employees, partners and vendorsStay current with industry trends, technologies, and productsQUALIFICATIONS7+ years of A/V-related experience and 3+ years of A/V design experienceStrong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurationsStrong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environmentsInstallation and design experience with:Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)Overhead paging (Atlas IED, Biamp)Sound masking (Cambridge, Atlas IED)Digital signage (BrightSign)Room scheduling (Logitech, Crestron, Yealink)Proven business development and customer service skillsStrong technical writing skillsWell organized, accurate, and attentive to detailStrong time management, problem-solving, and decision-making abilitiesComputer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programsStrong written and oral communication skillsExceptional interpersonal skillsAVIXA CTS certification preferredPERFORMANCE MEASUREMENTSDemonstrates understanding and execution of all key duties and responsibilitiesShows consistent effort, enthusiasm, and follow-through in performing all aspects of the roleMeets expected levels of responsiveness, communication, customer satisfaction, and deliverable qualityCompletes assignments within required timeframes and meets project deadlinesDemonstrates strong judgment in analysis, problem-solving, and decision-makingCommunicates clearly and effectively, both verbally and in written formMaintains strong working relationships and contributes positively to a team environmentDemonstrates reliability in meeting commitments, deadlines, attendance, and punctualityAligns with and consistently demonstrates MTG's Core Values:People First: Demonstrates humility, helpfulness, and genuine care for othersAbove and Beyond: Exhibits a "whatever it takes" mindset, actively contributing beyond minimum expectationsSense of Urgency: Responds promptly and diligently to organizational and client needsTeam Player: Demonstrates respect, support, and collaboration, sharing expertise generouslyDo the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standardsCOMPENSATION AND BENEFITSBase Salary $95k - $105k+Car Allowance Phone StipendMedical, Dental & Vision Insurance401k Match (50% match up to 6% of salary)PTO10 Company Paid HolidaysNice Healthcare - Company-providedLife Insurance - Company-providedSTD / LTD - Company-providedAnnual Bonus EligibilityEmployee Referral Bonus ProgramDevelopment OpportunitiesMaster Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. xijylhu We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

Created: 2026-03-28