Business System Operations Manager

Collaborative Real Estate (CRE) develops, manages, and activates innovation districts and research ecosystems at the intersection of universities, research, and entrepreneurship.As we grow, the strength of our internal systems matters just as much as the strength of our buildings.Please make an application promptly if you are a good match for this role due to high levels of interest.We're hiring a Business System Operations Manager to serve as the internal owner and super user across our portfolio of 12-15 core business platforms. This is not a traditional IT infrastructure role. This is a hands-on systems leadership position focused on making our tools work better for our people.What You'll DoYou'll serve as the internal expert and administrator across systems such as:• Yardi (property management / ERP)• Prism• CRM platforms• Accounting systems• Other SaaS tools used across finance, asset management, leasing, marketing, and operationsYou will:Own system configuration, permissions, and workflowsOptimize how platforms work togetherImprove data integrity and reporting accuracySupport onboarding and user trainingPartner cross-functionally to align systems with business needsManage vendor relationships and platform enhancementsIdentify opportunities for automation and process improvementWhat This Role Is Not:This is not a network engineering, cloud infrastructure, Dev Ops or service administration role.We partner with external providers for infrastructure and advanced IT. This role focuses on business applications and operational effectiveness.What We're Looking For:3+ years managing business systems, ERP platforms, or multi-system SaaS environmentsExperience with Yardi or other property management / ERP systems strongly preferredStrong understanding of workflows, system configuration, permissions, and integrationsExperience supporting cross-functional teamsProcess-minded, detail-oriented, and comfortable owning multiple platformsAbility to translate business needs into system solutionsExperience in real estate, property management, or multi-entity environments is a plus.We're a growing, entrepreneurial real estate platform. As we scale properties, teams, and services, our internal systems must scale with us. This role builds the operational backbone that enables our teams to move fast, stay aligned, and operate effectively. xijylhu This role will function as our internal systems expert, optimizing tools, and sitting at the intersection of operations and technology.

Created: 2026-03-28