Head of Operations

Robert Half Executive Search is partnering with a growing services organization to identify a Head of Operations to lead and scale field service operations. This executive will play a critical role in driving operational excellence, strengthening execution across projects, and building the infrastructure needed to support continued growth.Are you the right candidate for this opportunity Make sure to read the full description below.The Head of Operations will oversee day-to-day operational performance across installation teams, ensuring projects are delivered safely, efficiently, and with the highest level of quality and customer satisfaction. This leader will partner closely with senior leadership to implement processes, systems, and performance metrics that support scalable growth.Key Responsibilities: Lead and oversee operational performance across field service teams. Drive operational efficiency, project execution, and quality control across programs. Develop and implement operational processes, systems, and reporting frameworks to improve performance and scalability.Partner with sales and project leadership to ensure seamless project delivery and strong client satisfaction.Establish operational metrics and KPIs to monitor productivity, safety, and project performance.Build, mentor, and lead high-performing operational teams across multiple locations.Identify opportunities for process improvement, cost optimization, and operational standardization.Support continued growth by developing scalable operational infrastructure and best practices.Experience: 10+ years of operational leadership experience in installation services, field services, construction, or similar operational environments.Proven experience managing distributed teams and complex project execution.Strong operational discipline with experience implementing processes, KPIs, and performance tracking.Demonstrated ability to scale operations in a growing organization.Strong leadership presence with the ability to motivate and develop teams in a fast-paced environment. xijylhu Track record of improving operational efficiency and delivering projects on time and on budget.

Created: 2026-03-28